Experienced with medical terminology and Spanish-English translation, ensuring accurate and clear communication in healthcare settings. Utilizes cultural competence and active listening to support patient care and provider interactions. Knowledge of ethical standards and confidentiality practices in medical interpretation.
Hi, I’m
Alessandra Razo Ceron
Medical Interpreter
Puebla
Summary
Overview
3
years of professional experience
2
years of post-secondary education
Work History
Propio Language Services
Spanish Medical Interpreter
06.2024 - 03.2025
Job overview
- Assisted healthcare professionals in delivering culturally sensitive care to Spanish-speaking patients.
- Maintained strict confidentiality when handling sensitive patient information following HIPAA guidelines.
- Improved patient satisfaction with the quality of medical services through clear communication and empathy.
Alorica
Customer Service Representative
10.2022 - 01.2023
Job overview
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Major Infinity
Sales Agent
08.2022 - 09.2022
Job overview
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Education
Universidad Iberoamericana Puebla
from Industrial Engineering
01.2021 - 01.2023
University Overview
Skills
Memory retention
Timeline
Spanish Medical Interpreter
Propio Language Services
06.2024 - 03.2025
Customer Service Representative
Alorica
10.2022 - 01.2023
Sales Agent
Major Infinity
08.2022 - 09.2022
Universidad Iberoamericana Puebla
from Industrial Engineering
01.2021 - 01.2023
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