Alexa Cruz
Laredo
Overview
11
11
years of professional experience
Work History
Geo Mortgage Services
Loan processor
01.2021 - 07.2023
- Developed and maintained relationships with customers, lenders and other third parties.
- Proved successful working within tight deadlines and fast-paced environment.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Processed loan applications and monitored progress from start to finish.
- Assisted customers with completing loan applications and other paperwork.
Border Beauty Supply
Sales-Assistant Manager
10.2015 - 11.2019
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Monitored security to protect employees, customers and property.
- Supervised staff members tasked with handling materials management, planning, purchasing, and customer service duties
- Provided supply chain guidance to team of 9 employees
Variedades Colomo
Accounting Department
12.2017 - 12.2018
- Documented sales, customer interactions and concerns and generated update reports for senior management.
- Managed invoices, payments and deposits, maintaining accurate expenditure records.
Mcdonalds
Cashier-Manager
10.2012 - 02.2015
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Education
BBA -
Texas A & M International University
Corpus Christi, TexasHigh School Diploma -
Marry Carroll High School
Corpus Christi ,Texas05.2015
Skills
- Tax Analysis
- Travelers Checks
- Microsoft Office
- Mortgages and Loans
- Verbal and written communication
- Flexible and adaptable
Languages
English
Advanced (C1)
Timeline
Geo Mortgage Services
Loan processor
01.2021 - 07.2023
Variedades Colomo
Accounting Department
12.2017 - 12.2018
Border Beauty Supply
Sales-Assistant Manager
10.2015 - 11.2019
Mcdonalds
Cashier-Manager
10.2012 - 02.2015
BBA -
Texas A & M International University
High School Diploma -
Marry Carroll High School