ALEXANDER DARESTANI DIAZ
Zapopan
Summary
Resourceful Accounts Payable Analyst known for excellent ability to analyze invoices, solving mismatches and system errors, also managing invoices and always trying that the system flow in the right way. Expert in Nextgen and Poseidon, also with great customer service skills. Meticulous and enterprising worker dedicated to excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Accounts Payable Analyst
Geodis Freight Forwarding
Zapopan
10.2022 - Current
- Verify invoice documents in Poseidon to accurately analyze and validate the invoice information.
- Created, evaluated reports and matching files from Poseidon and analyzed accruals in Nextgen. Correcting bulk invoices from different accounts. Creating respective accrual or finding the correct nextgen file.
- Initiated remedial actions by identifying financial inconsistencies, and eliminating system imperfections manually. Finding operators invoices, assigning them, follow up their disputes. Correct mismatches and EDI message. Highly involved in operational accounting.
Customer Service Representative
Teleperformance
Guadalajara
06.2022 - 10.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Updated account information to maintain customer records.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Resolved any concern about billing. Repairing customer television, internet and phone service.
- Recorded account information to open new customer accounts.
Finance Intern
Investments and Operation Assistance, Jalisco State Pensions Institute
Guadalajara
08.2021 - 02.2022
- Archiving bills and receipts of bank movements.
- Management and documentation of general investments.
- Elaborate and make presentations about the weekly investment report.
- Calculate basic return of investment.
Education
Degree in Financial Management And Systems - Finances
Universidad De Guadalajara
Zapopan05.2022
Skills
- Nextgen CargoWise
- Poseidon
- QlikSense
- Basic VBA
- Microsoft Office
- Technical Support
- Customer Service
- Administrative Support
- Financial Management
- Ocean Freight Billing
Certification
- Effective Communication in Workplaces - EC0553
- Diplôme d'études en langue français B2
- Leadership and Organizational Behavior - Tecnologico de Monterrey (Coursera)
Languages
English
Advanced (C1)
French
Upper intermediate (B2)
Timeline
Accounts Payable Analyst
Geodis Freight Forwarding
10.2022 - Current
Customer Service Representative
Teleperformance
06.2022 - 10.2022
Finance Intern
Investments and Operation Assistance, Jalisco State Pensions Institute
08.2021 - 02.2022
Degree in Financial Management And Systems - Finances
Universidad De Guadalajara
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