Alexandro Valdiviezo
Summary
Service-oriented hospitality professional with track record of ensuring guest satisfaction and maintaining high standards. Known for strong focus on teamwork and achieving results, adaptable to changing needs. Expertise in managing guest requests and resolving issues with positive attitude. Work well under pressure always ensuring the guest and resorts satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead
PepsiCo
08.2021 - 02.2025
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Learned and adapted quickly to new technology and software applications.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
Butler
Secrets The Vine
06.2020 - 06.2021
- Maintained high standards of cleanliness and organization throughout the property, resulting in a consistently welcoming environment for guests.
- Private check in and check out for Preferred guests
- Assisted with event planning and execution, ensuring successful gatherings that left lasting impressions on attendees.
- Coordinated travel arrangements for guests, leading to hassle-free trips and enjoyable experiences.
- Collaborated with other staff members to ensure cohesive operation.
- Enhanced guest experiences by providing personalized and attentive services as per their preferences.
- Anticipate guest needs and requirements.
Butler
Paradisus
07.2018 - 01.2020
- Maintained high standards of cleanliness and organization throughout the property, resulting in a consistently welcoming environment for guests.
- Assisted with event planning and execution, ensuring successful gatherings that left lasting impressions on attendees.
- Coordinated travel arrangements for guests, leading to hassle-free trips and enjoyable experiences.
- Collaborated with other staff members to ensure cohesive operation.
- Exceeding Expectations certification
- Enhanced guest experiences by providing personalized and attentive services as per their preferences.
- Anticipate guest needs and requirements.
Butler
Secrets The Vine
03.2015 - 06.2018
- Maintained high standards of cleanliness and organization throughout the property, resulting in a consistently welcoming environment for guests.
- Private check in and check out for Preferred guests
- Assisted with event planning and execution, ensuring successful gatherings that left lasting impressions on attendees.
- Coordinated travel arrangements for guests, leading to hassle-free trips and enjoyable experiences.
- Collaborated with other staff members to ensure cohesive operation.
- Enhanced guest experiences by providing personalized and attentive services as per their preferences.
- Anticipate guest needs and requirements.
Education
High School Diploma -
Rifle
Colorado01-2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Work under pressure
- Flexible and adaptable
- Attention to detail
- Excellent communication
- Critical thinking
- Computer skills
Certification
Exceeding Expectations
Office 365 Certification
Languages
Spanish
Upper intermediate (B2)
English
Advanced (C1)
Timeline
Lead
PepsiCo
08.2021 - 02.2025
Butler
Secrets The Vine
06.2020 - 06.2021
Butler
Paradisus
07.2018 - 01.2020
Butler
Secrets The Vine
03.2015 - 06.2018
High School Diploma -
Rifle
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