Alexi Tellez
Industrial Designer
CDMX
Summary
Trust & Safety Analyst and Quality Assurance professional with experience in content moderation and industrial design, specializing in risk identification and mitigation on digital platforms. Proficient in product management, continuous process improvement, and optimizing user experience. With a strong focus on safety, quality, and innovation.
Overview
3
3
years of professional experience
Work History
Quality Assurance Analyst
Tik Tok México
02.2024 - Current
- Implemented quality and safety protocols that resulted in a reduction in security incidents on the platform.
- Supported the company in maintaining a secure and high-quality digital environment by fostering effective communication, collaboration, and teamwork within the Trust & Safety team.
- Streamlined Trust & Safety QA processes to enhance efficiency and reduce time spent on redundant tasks, leading to quicker identification and mitigation of risks.
- Participated in regular cross-functional meetings with teams from content moderation, policy, and product management to discuss progress updates, communicate concerns, and ensure alignment on safety and compliance goals.
Content Moderator
Tik Tok México
12.2022 - 02.2024
- Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
- Contributed to a positive online community by consistently applying fair judgment when moderating diverse types of content.
- Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.
- Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
Industrial Designer
Freelance
08.2021 - 12.2022
- Developed and prototyped ergonomic and functional products using tools such as SolidWorks and AutoCAD.
- Managed design projects from concept to production, working with engineering and manufacturing teams to ensure product viability and quality.
- Implemented sustainable design solutions, reducing environmental impact and optimizing production costs.
- Collaborated with clients to identify needs and transform concepts into viable products, achieving a 95% client satisfaction rate.
Education
Bachelor's - Industrial Design
UNAM Universidad Nacional Autónoma De México
Mexico City, Mexico 05.2001 -
Skills
Quality Assurance
Root Cause Analysis
Quality Assurance Controls
Risk & Data Analysis
Design & Prototyping
Timeline
Quality Assurance Analyst
Tik Tok México
02.2024 - Current
Content Moderator
Tik Tok México
12.2022 - 02.2024
Industrial Designer
Freelance
08.2021 - 12.2022
Bachelor's - Industrial Design
UNAM Universidad Nacional Autónoma De México
05.2001 -
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