Summary
Overview
Work History
Education
Skills
Websites
Software
Certification
Timeline
Generic

Alexia Sanchez Fernandez

Solutions Architect | Learning Tech Manager
CUERNAVACA

Summary

Strategic Solutions Architect Team Lead at CYPHER Learning, with over a decade of experience leading global LMS implementations, client onboarding, and pre-sales enablement across North America, LATAM, and Europe.

Spearheaded scalable adoption and proposal processes that created new revenue streams and supported over $1.5 million in enterprise deals. Known for driving process optimization, enhancing client success through tailored learning strategies, and empowering high-performance, multicultural teams.

Combining project management expertise with a passion for digital transformation, I thrive at the intersection of education, technology, and cross-functional collaboration.

Overview

17
17
years of professional experience
4
4
Certifications
4
4
Languages

Work History

Solutions Architect Team Lead, Americas

CYPHER Learning Inc.
10.2024 - Current
  • Lead a cross-regional team of Solutions Architects supporting North America, Europe, and LATAM.
  • Designed and implemented a scalable pre-sales and proposal process that opened new revenue channels.
  • Supported enterprise deals totaling $1.5M by aligning client needs with technical capabilities.
  • Mentor and enable high-performance teams through coaching, documentation, and internal process alignment.

EdTech Director for USA & Europe

CYPHER Learning Inc.
10.2018 - 10.2024
  • Awarded Q2 People Excellence Award for Empowerment Catalyst.
  • Directed LMS onboarding, client training, and adoption strategy for enterprise and educational clients.
  • Managed instructional design and migration projects using CYPHER Learning LMS.
  • Generated a new revenue stream by designing and delivering post-implementation audits for customer success.
  • Reduced onboarding time by 30% through improved internal processes.

Department Coordinator & Educational Strategist

Colegio Mexico Americano De Cuernavaca
08.2011 - 10.2018
  • Led the selection, implementation, and administration of a new LMS to modernize curriculum delivery and improve classroom workflows; acted as project manager overseeing timeline, adoption, and training.
  • Designed and rolled out an updated English curriculum aligned with CEFR and institutional goals.
  • Managed the Language Department across preschool, primary, and secondary levels, coordinating with faculty and academic leadership.
  • Served as key liaison for communication between parents, teachers, and school directors to address student needs and ensure academic quality.
  • Initiated continuous improvement projects and led the school’s annual strategic academic planning process.

School Control Coordinator & ID

Study & Work Mexico
12.2013 - 07.2016
  • Participated in launching one of Mexico’s first fully online high school models.
  • Oversaw academic compliance with the SEP/DGB and managed Moodle and PACE platforms.
  • Designed ESL and Math courses; supervised digital curriculum across science subjects.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.

Project Management Lead

Industrias Lavin S.A. De C.V.
03.2008 - 01.2010
  • Led quality and logistics improvement projects, including C-TPAT export certification.
  • Managed ERP selection and implementation project across departments.
  • Coordinated international teams of up to 20 members for strategic logistics projects.

Education

High School Diploma - Management Skills & Leadership

Universidad Anáhuac México Norte
Mexico City, Mexico
05.2001 -

Master of Arts - Education Management & Leadership

Universidad Anáhuac México Norte
Mexico City, Mexico
05.2001 -

Diploma - Harvard Manage Mentor Program

Harvard Business School (via Mexico Emprende)
Mexico City, Mexico
05.2001 -

Bachelor of Science - Industrial Engineering For Leadership Management

Universidad Anáhuac México Sur
Mexico City, Mexico
05.2001 -

Skills

Improving processes

Solution optimization

Learning management system expertise

Business process improvement

Sales process optimization

Project management

Software

Learning Management Systems

Hubspot

Google Workspace

Microsoft 365

Workato

RFPIO

Web-Conferencing Tools

C

AutoCAD

Certification

Workato - Automation Pro I Certificate

Timeline

Solutions Architect Team Lead, Americas

CYPHER Learning Inc.
10.2024 - Current

Workato - Automation Pro I Certificate

01-2024

Slack - Basics

02-2023

Google Certified Educator Level 1

04-2021

EdTech Director for USA & Europe

CYPHER Learning Inc.
10.2018 - 10.2024

School Control Coordinator & ID

Study & Work Mexico
12.2013 - 07.2016

Cambridge Teacher's Knowledge Test (TKT)

03-2012

Department Coordinator & Educational Strategist

Colegio Mexico Americano De Cuernavaca
08.2011 - 10.2018

Project Management Lead

Industrias Lavin S.A. De C.V.
03.2008 - 01.2010

High School Diploma - Management Skills & Leadership

Universidad Anáhuac México Norte
05.2001 -

Master of Arts - Education Management & Leadership

Universidad Anáhuac México Norte
05.2001 -

Diploma - Harvard Manage Mentor Program

Harvard Business School (via Mexico Emprende)
05.2001 -

Bachelor of Science - Industrial Engineering For Leadership Management

Universidad Anáhuac México Sur
05.2001 -

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Alexia Sanchez FernandezSolutions Architect | Learning Tech Manager