Alexia Romero Rodrguez
San Diego
Summary
Dependable and experienced retail sales professional with a proven track record in thriving, fast-paced environments. Proficient in handling transactions, cash management, register operations, and merchandise organization. Known for consistently delivering exceptional customer satisfaction by effectively addressing requests, needs, and concerns. Seeking a full-time position that will provide professional growth opportunities to utilize strong interpersonal skills, excellent time management abilities, and problem-solving expertise. Demonstrated expertise in delivering top-notch customer service and administrative support, including clerical tasks and public interaction. Highly skilled in calendar management, scheduling, data entry, and database administration.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Disney Store
10.2019 - Current
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Greeted customers and helped with product questions, selections, and purchases.
- Collaborated with management to develop seasonal merchandising strategies for optimal customer engagement.
Front Desk Receptionist
Lupita G Fernandez & Associates
01.2024 - 11.2024
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Collected payments, processed transactions and updated relevant records.
Education
Master of Arts - Branding, Creatividad Y Comunicación De La Marca
ESDESIGN Escuela Superior De Diseño De Barcelona
Barcelona, Espana10-2025
Bachelor of Administration - International Business
Cetys Universidad
Tijuana Mexico06.2023
Bachelor of Science - Science In Business Administration And Management
City University of Seattle
Seattle Washington 06.2023
Project Management -
Vysoka Škola Finanční A Správní
Prague, Czech Republic 08.2022
Skills
- Teamwork and collaboration
- Time Management
- Retail Sales
- Strong Communication and Interpersonal Skills
- Leadership
- Customer Assistance
- Adaptable and Flexible
- Positive Customer Engagement
- Sales Expertise
- Multi-Line Phone Systems
- Punctual and Reliable
- Issue handling
Languages
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Front Desk Receptionist
Lupita G Fernandez & Associates
01.2024 - 11.2024
Retail Sales Associate
Disney Store
10.2019 - Current
Master of Arts - Branding, Creatividad Y Comunicación De La Marca
ESDESIGN Escuela Superior De Diseño De Barcelona
Bachelor of Administration - International Business
Cetys Universidad
Bachelor of Science - Science In Business Administration And Management
City University of Seattle
Project Management -
Vysoka Škola Finanční A Správní
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