Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alexis Avila

Summary

Strong leader and problem-solver, strong policy enforcement, dedicated to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Project management and software system implementation for corporate performance management.

Overview

5
5
years of professional experience

Work History

PC&L E&O Manager

Aptiv
01.2022 - Current
  • Increased team productivity by implementing streamlined systematic tools and processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Software implementation for automatization process
  • 30 plants inventory E&O management, root cause analysis. Inventory reduction strategies focused, material stock efficiency.
  • $2.5M Achievement. Reduced operational costs and time through comprehensive process improvement initiatives and resource management utilizing system automatization and SAP interface.
  • Material global and regional relocation, inventory reduction.

PC&L Supervisor

Aptiv
01.2021 - 01.2022
  • Improved operational efficiency by streamlining processes and implementing best practices in the PC&L department.
  • Reduced inventory discrepancies by conducting regular audits and implementing an accurate tracking system.
  • Enhanced team productivity by providing training, coaching, and mentoring to staff members.
  • Ensured timely delivery of products to customers through effective scheduling and coordination with production teams.
  • 24 plants in Mexico and US

Customer Service Representative

Aptiv
03.2019 - 12.2020
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • $3M Cost recovery reduction Achievement. Customer scorecard improvement in less than 6 months.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Process overview and implementation of lean strategies for PC&L functionality.

Education

BBA - Business Management

UC
Juarez Chihuahua
04.2023

Skills

  • Business Administration
  • Strategic Planning
  • Staff Development
  • Financial Management
  • Project Management
  • Software implementation
  • Problem Solving
  • Customer Relationship Management
  • Resource Allocation
  • Key Performance Indicators

Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
French
Beginner (A1)

Timeline

PC&L E&O Manager

Aptiv
01.2022 - Current

PC&L Supervisor

Aptiv
01.2021 - 01.2022

Customer Service Representative

Aptiv
03.2019 - 12.2020

BBA - Business Management

UC

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Alexis Avila