Alexis Montoya
Mission
Summary
Customer service specialist recognized for maintaining composure and adaptability in high-pressure situations. Proven ability to follow established procedures while effectively taking on leadership roles as needed. Extensive training across all operational areas enables efficient task prioritization to meet evolving demands. Strong communication skills foster collaboration and drive achievement of organizational goals.
Overview
6
6
years of professional experience
Work History
Cook
Whataburger
04.2023 - Current
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Regularly cleaned and maintained grilling equipment to ensure peak performance at all times.
- Effectively communicated with fellow team members to coordinate dish preparation during peak service hours.
- Assisted colleagues during peak service hours
- Monitored stock levels and organized inventory storage
Restaurant Waiter
El Jabali
Reynosa
06.2019 - 03.2020
- Managed table assignments and ensured timely service for all guests.
- Maintained cleanliness and organization of dining area throughout shifts.
- I resolved guest complaints promptly to ensure they were satisfied during their visit.
- Resolved customer complaints politely according to company policy.
Education
High School Diploma -
Hidalgo Early College High School
Hidalgo, TX05.2023
Skills
- Customer Service
- Works Well Under Pressure
- Efficient multitasking
- Cleaning and organization
- Food handling
- Inventory organization
- Supply restocking
- Team collaboration
- Timing coordination
Languages
3,5
Affiliations
- I like to do exercise in my free time.
- I collect fragrances.
Languages
Spanish
First Language
English
Advanced (C1)
C1
Timeline
Cook
Whataburger
04.2023 - Current
Restaurant Waiter
El Jabali
06.2019 - 03.2020
High School Diploma -
Hidalgo Early College High School