ALEXIS PRADO
McAllen
Summary
Motivated and dependable student pursuing a career in Radiologic Technology. Skilled in patient care, teamwork, and communication, with a strong background in customer service and volunteer experience. Dedicated to delivering excellent service and supporting both team and organizational goals.
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
1
1
year of professional experience
Work History
Customer Service Representative / Partner
H-E-B Grocery Store
05.2022 - 05.2023
- Provided exceptional customer service in a fast-paced retail environment.
- Assisted customers with purchases, returns, and product inquiries.
- Maintained clean, organized workspaces and restocked merchandise.
- Worked collaboratively with team members to meet daily sales and service goals.
Volunteer
School Club
01.2023 - 04.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
Associate of Applied Science - Radiologic Technology
South Texas College
01.2027
Certified Nursing Assistant -
South Texas College
Mcallen TexasSkills
- Bilingual: Fluent in English and Spanish
- Strong Customer Service & Communication
- Medical Terminology (Basic Level)
- Cross-Cultural Communication
- Collaborative Problem Solving
- Team-Oriented and Reliable
- Basic Life Support (BLS) Certification
- Adaptable and Quick Learner
- Customer service
- Active listening
Accomplishments
Certified Nursing Assistant
Awards
Superior Honor Roll | 2019 – 2023, Principal’s Award | May 2020, National Honor Society Member | 2021 – 2023
Languages
English
Advanced (C1)
Spanish
Advanced (C1)
Timeline
Volunteer
School Club
01.2023 - 04.2023
Customer Service Representative / Partner
H-E-B Grocery Store
05.2022 - 05.2023
Associate of Applied Science - Radiologic Technology
South Texas College
Certified Nursing Assistant -
South Texas College
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