Alexis Reyes
El Paso, Texas,TX
Summary
Highly driven and meticulous individual with a proven track record of enhancing operational efficiency and safety at FedEx Ground. Exceeded productivity goals through exceptional organizational skills and a strong work ethic. Recognized for exceptional customer service and cash handling abilities at Murphy USA, resulting in increased customer satisfaction and repeat business. Proficient in communication and teamwork, instrumental in achieving and surpassing targets. Skilled in maintenance tasks, tire balancing, and checking suspension systems to ensure customers receive all necessary parts for proper alignment.
Overview
3
3
years of professional experience
Work History
General Service Technician
Midas Auto Service
01.2025 - Current
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Inspected equipment to diagnose operational issues.
- Evaluated systems according to predetermined checklist and noted issues.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Lube Technician
Toyota Lewis Automotive
01.2024 - 11.2024
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
Warehouse Package Handler
FedEx Ground
04.2023 - 03.2024
- Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Removed jams and unblocked the conveyor system to maintain the flow of goods.
- Maintained a clean, safe work environment through regular cleaning duties and promoting teamwork among staff members maximized storage space utilization by organizing packages in a logical, systematic manner according to size and weight.
- Used hand-held scanners and physical logs to accurately track item movements.
- Supported efficient loading/unloading processes, coordinating with truck drivers and other warehouse personnel as needed.
- Checked products for damage or other issues before packing into boxes.
- Contributed to overall company growth by a consistent meeting.
Cashier
Murphy USA
09.2022 - 01.2023
- Increased customer satisfaction by providing efficient and accurate cash transactions.
- Optimized payment process for greater efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with their queries and provided exceptional service, resulting in positive buyer feedback.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Build relationships with clients to encourage repeat business.
- Worked flexible hours and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Merchandise was restocked and organized in the front lanes.
Education
Associate of Arts - Business
Dodge City Community College
Dodge City, KS05.2023
Skills
- Customer Service
- Customer Assistance
- Work Ethics and Integrity
- Patience and Empathy
- Cash Handling
- Money Handling
- Written and verbal communication
- Professionalism and Courtesy
- Basic Math Competence
- Fast learner
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
General Service Technician
Midas Auto Service
01.2025 - Current
Lube Technician
Toyota Lewis Automotive
01.2024 - 11.2024
Warehouse Package Handler
FedEx Ground
04.2023 - 03.2024
Cashier
Murphy USA
09.2022 - 01.2023
Associate of Arts - Business
Dodge City Community College
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