Alexis Rodriguez
Spring
Summary
Dynamic Water Meter Replacement Supervisor at Tex Specialty Services with a proven track record in enhancing team productivity and customer satisfaction. Skilled in strategic planning and safety protocols, I implemented efficient workflows that significantly improved operational efficiency. Known for fostering strong relationships and effective communication, I drive results through motivated teamwork and innovative solutions.
Overview
4
4
years of professional experience
Work History
Water Meter Replacement Supervisor
Tex Specialty Services
08.2024 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
- Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
Delivery Driver
Self Employed Web
03.2021 - 08.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
- Fostered strong relationships with customers, leading to increased loyalty and repeat business.
Mobile Mechanic
Self Employed Services
03.2021 - 12.2023
- Reduced vehicle downtime for clients by performing accurate diagnostics and prompt repairs.
- Performed preventative maintenance tasks on fleet vehicles, decreasing breakdowns and extending service life.
- Streamlined repair processes by staying up-to-date with industry best practices and emerging technologies.
- Utilized advanced diagnostic tools to pinpoint issues swiftly, reducing labor time spent on each job.
- Increased repeat business by establishing strong relationships with customers through excellent communication skills.
- Disassembled defective parts to make proper repairs.
Education
High School Diploma -
Victorville College
Victorville, CA07-2024
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Decision-making
- Complex Problem-solving
- Employee motivation
- Strategic planning
- Team building
- Public speaking
- Conflict resolution
- Safety protocols
- Multitasking Abilities
- Time management
- Effective communication
Bilingual
Fluent speaker English-Spanish
Additional Information
Great at following directions
Prioritize company Goals and Vision
Timeline
Water Meter Replacement Supervisor
Tex Specialty Services
08.2024 - Current
Delivery Driver
Self Employed Web
03.2021 - 08.2024
Mobile Mechanic
Self Employed Services
03.2021 - 12.2023
High School Diploma -
Victorville College
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