Alexis Haram Hernandez Sanchez
Rosarito, Baja California
Summary
- Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
- Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
- I am a highly resilient person. When I face problems or moments when it seems like something has not gone well and there is no solution, I can turn it around by finding solutions, I am a very social person; I get along well with others, which helps me achieve certain goals with the help of collaborators.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Furniture Store
08.2017 - 05.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Built relationships with customers and community to establish long-term business growth.
- Assisted in recruiting, hiring and training of team members.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Completed on-time deliveries by choosing best and most efficient routes.
Education
No Degree - International Business
Universidad Autonoma De Baja California
Tijuana, Baja California, Mexico12.2024
Skills
- Operations Management
- Negotiation
- Money Handling
- Task Delegation
- Product and Service Knowledge
- Employee Performance Evaluations
- Shipping
- Proactive
- Sales Techniques
- Social Skills
- Resilient
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Upper intermediate (B2)
French
Elementary (A2)
Timeline
Assistant Manager
Furniture Store
08.2017 - 05.2021
No Degree - International Business
Universidad Autonoma De Baja California
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