Alfredo Alejandro Corolla Pavon
Venustiano Carranza
Summary
Dynamic leader with a proven track record at TECH MAHINDRA, enhancing team performance and productivity through strategic planning and effective project management. Excelled in staff training and people management, fostering teamwork and collaboration for quality improvement. Achieved significant advancements in customer service processes at TTEC, demonstrating exceptional problem-solving skills.
Overview
6
6
years of professional experience
Work History
Team Leader /Administrative Assistant
TECH MAHINDRA
Azcapotzalco
10.2021 - Current
- Implemented strategic plans to enhance team performance and productivity.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Facilitated team meetings to discuss targets, strategies, and address any issues.
- Motivated team members through recognition programs and performance-based incentives.
Representative
TTEC
Cuauhtemoc
08.2019 - 09.2021
- Collaborated with team members to identify areas of improvement in customer service processes.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Coordinated recruitment and placement of training program participants.
Education
Industrial Engineer and administration - Business Administration
UTEL
Online03-2027
High school -
UVM
Toluca05.2014
Skills
- Strategic planning
- Project management
- Staff training
- People management
Projects
DOORDASH-Merchant support /// Verizon - Assistant Manager
Awards
- Technical Career in Business administration
- Excel certification intermediate level
Languages
- Spanish
- English
Timeline
Team Leader /Administrative Assistant
TECH MAHINDRA
10.2021 - Current
Representative
TTEC
08.2019 - 09.2021
Industrial Engineer and administration - Business Administration
UTEL
High school -
UVM
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