ZoHo,
Alfredo Escallada
C O O - V P O P E R AT I O N
Guadalajara
Summary
Dynamic and results-driven leader with extensive experience as an Operations Director, Logistics Manager, Project Manager, Manufacturer QC Director, and General Manager across various organizational levels. Expert in orchestrating multidisciplinary teams, fostering collaboration with architects, engineers, vendors, and regulatory authorities to ensure timely, cost-effective project delivery. Skilled in team building, leadership, quality control, and engaging directly with clients to deliver successful projects within scope and budget constraints.
Overview
31
31
years of professional experience
12
12
years of post-secondary education
7
7
Certificates
2
2
Languages
Work History
Director of Operations
Elite Business SA
11.2019 - 06.2024
- Led diverse functions across structural construction, AV systems, acoustical and automation designs, staffing, training, and overall business operations
- Managed budgeting, purchasing, estimating, regulatory compliance, and annual field reviews to streamline operational workflows
- Directed luxury event operations, ensuring high-end client satisfaction through meticulous planning and execution
COO - VP Operations
Best of All - Wint Fer Homes
06.1996 - 10.2019
- Oversaw operations for commercial and residential builders with a focus on automated systems, including Audio, Video, Lighting, and Acoustical Design
- Delivered strategic project planning, process optimization, and materials management to enhance operational efficiency
- Built strong client relations, negotiated with trade partners, suppliers, and distributors, and ensured compliance with contracts, budgets, and building regulations
- Consistently excel involving client relations management, purchasing, trade partners, suppliers, distributors, and logistics as well as communication with property owners
- My role involves identifying optimal marketing strategies, proactively addressing project challenges, and ensuring stringent adherence to contracts, budgets, and building regulations
- Known for problem-solving capabilities and team-building prowess, I thrive amidst diverse and crossdisciplinary factors, ensuring successful project outcomes
- Provided mentorship to staff at every level to foster their career advancement aspirations.
- Engaged cross-functional teams to streamline processes and enhance communication pathways.
APM Coordinator
IAV Inc.
02.1993 - 05.1996
- Coordinated projects across five home entertainment stores, serving as crew chief leader
- Ensured professional customer relations by addressing and resolving complaints promptly and effectively
Education
MBA - Business Management & Administration
Walden University HP
Minneapolis, MN 09.1983 - 06.1989
Certificate of Technical Studies - Engineering Professional Technology
ITT Technical Institute
Houston, TX 05.1989 - 04.1991
Skills
Leadership and Vision
Accomplishments
- Successfully completed over 300 construction and remodeling projects.
- Designed and engineered more than 900 Audio, Video, and Lighting systems.
- Recognized for consistent success in high-stakes business environments.
Applicationsandtools
MS Visio, QuickBooks, Zoho, PDF-Pro, AutoCAD, E.S.Work, D-Tools, Lutron Residential (Ra, Ra2, Shds.), Pro-AV, AL System Integration, Computer-Aided Drafting and Design (CADD), MS Visio Drafting, Architectural Blueprint Design, PMP, B2B, LEED principles, Automation Sys Int., Generative AI
Software
D-Tools
MSVisio
PBD
Adobe
MS360
Monday
Certification
Lean Six Sigma Certification - International Association for Six Sigma Certification.
Water Skiing, Aikido, Football, Racquetball
I have waterskied for 18 years with four years of regional tournaments in slalom, barefoot and jump. I also have 20 years of Aikido, Taekwondo and jiu-jitsu. Furthermore, I earned two Black belts, a 2nd degree Taekwondo and a 1st. degree Aikido racquetball and do it for fun.
Timeline
Director of Operations
Elite Business SA
11.2019 - 06.2024
Salesforce Administrator Credential – Salesforce.
01-2015
Lean Six Sigma Certification - International Association for Six Sigma Certification.
05-2014
Master Project Manager (MPM) – American Academy of Project Management.
05-2010
Project Management Professional (PMP) - Project Management Institute.
01-2010
LUT-Ra2
09-2009
RTI Automation
10-2007
D-Tool
03-2005
COO - VP Operations
Best of All - Wint Fer Homes
06.1996 - 10.2019
APM Coordinator
IAV Inc.
02.1993 - 05.1996
Certificate of Technical Studies - Engineering Professional Technology
ITT Technical Institute
05.1989 - 04.1991
MBA - Business Management & Administration
Walden University HP
09.1983 - 06.1989
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