Alissa Vrabel

Serve as executive level leadership for People Operations, Customer Success and Sales teams for a fully distributed Fintech / Proptech Series A startup.

Accomplishments during tenure:

• Built performance management process from scratch, including designing frameworks, identifying tools and managing administration
• Built and managed internal company communication strategy
• Built and managed company compensation strategy
• Planned and facilitated two annual open enrollment sessions
• Redesigned company core values and mission statement
• Built company leadership structure (ELT/SLT) and facilitated strategy and communication across leadership groups
• Managed company RIF
• Hired 15 full time and 10 contract employees
• Managed 10 direct reports ranging from IC to Director
• Taken on management of two additional lines of business outside of original scope of hire
• Designed company hiring process and candidate experience standards
• Built company onboarding process to ensure effective training and retention of new hires
• Managed multi-state payroll and compliance
• Managed global employee hiring, payroll and compliance (via PEO)
• Created culture committee, expanded culture initiatives and managed recurring in-person and virtual activities

First People Ops leader for fully distributed, global Growth Marketing Agency.

Key Deliverables:

• Sat on Executive leadership team and served as SME for People/HR function
• Developed company hiring process and training program, ensuring alignment and focus of hiring teams
• Facilitated hiring process, employer branding and candidate experience cycle
• Built onboarding program designed to support employee success from hire throughout 1Q
• Designed and executed company communication strategy increasing engagement and overall employee satisfaction, eNPS of +79
• Compensation strategy design - market analysis, salary bands/leveling and internal growth strategy
• Performed global compliance audits and shaped continual growth plan
• Drove thought leadership around best remote work practices, with heavy focus on becoming best in class fully remote organization to support #workfromanywhere philosophy
• Managed People Ops & communications tech stack to include BambooHR, Gusto, Guideline and Slack
• Developed processes and policies around documentation and data storage, creating centralized employee data experience
• Created Leadership Toolkit for current and new leaders to align company values with team growth

Hired during Series B as the first People leader with a focus on building People business segment from scratch for a RE/Proptech firm focused on AI/ML and big data .

Key highlights:

• Sat on Senior Leadership team and served as SME for People/HR function
• Managed Global People org and teams across multiple time zones and locations (remote and in-office)
• Responsible for 15 team members spanning Talent Acquisition/Recruiting, HR Systems, People Ops, Facilities and Accounting
• Designed and scaled company processes and policies around hiring, talent management, total rewards, employee engagement and culture
• Developed company-wide hiring practices and managed recruiting team
• Designed employee compensation strategy and growth plans
• Built employee performance review program that included 3, 6 and 12 month contribution focus
• Consistently awarded Best Places to Work, Top Workplaces and focused awards such as Best Places for Women in Tech
• Grew company from 50 to 150 US based and 350 total employees globally in 2019. By end of 2020, expanded company across multi-locations, including multiple acquisitions, total of 500 employees globally.
• M&A: Facilitated acquisitions of 3 companies - analysis, planning and execution of positive cultural and compliant team integration
• Managed 12,500sf, 8 month office build project - design, logistics, project and vendor management, ensuring budget and deadlines were consistently met

Hired to create HR/People function and team from ground up for a rapidly growing Digital Marketing Agency (with a focus on Programmatic methodology) .

Key highlights:

• Sat on Senior Leadership team and served as SME for People/HR function
• Responsible for design of company structure, HR practices and overall People strategy.
• Manage compliance, benefits and compensation.
• Run Talent Acquisition strategy, employer branding and team, as well as external vendor relations.
• Grew organization from 38 to 96 employees in first year.
• Manage internal team including Administration, Recruiting and HR support
• Managed company RIFs and recovery
• Promoted from HR Manager to Director after 1yr

Provide HR and hiring consultation services for external clients.

Responsible for:

• Management of internal team, consisting of HR, Recruiting and Sales roles.
• Division budgeting, billable hours and P&L
• Establish HR policies and recruiting strategies for clients
• New business growth by over 300% increase in billable hours by end of year one. Client retention rate of 90%.
• Provide direction, training and leadership to both internal and external staff
• Train client management teams on people processes, policies and team leadership
• Hired both contingent and direct/perm placements spanning all levels of org, with personal focus on management level + hires

Leadership of personnel services firm .

Key focus:

• Manage day to day operations of sole Austin location (company based in Dallas).
• Hire and lead internal team consisting of HR, Recruiting and Sales roles.
• Own all employee relations both internally and externally at client locations.
• Create and manage recruiting strategies internally and client specific.
• Assist internal team with high priority or hard to fill roles.
• Manage weekly payroll for 200+ hourly employees
• Establish and manage branch profitability standards, billable hours, bill rates and client services metrics.
• Track and report productivity metrics to ensure goals and standards are met.

Hired to build company's first internal personnel services division .

Highlights:

• Grew company from 1 internal and 0 external to 5 internal and 150 external employees in year 1
• Created processes, policies and division structure from scratch.
• Developed internal company ATS from scratch
• Serve as thought leader and SME on recruiting strategies and outsourced hiring process
• Handled all client services and relations, including running weekly status meetings

• Source, hire and manage temporary staff for high volume clients within manufacturing, sales and administrative fields
• Developed outreach and employer branding strategies leading to higher volume of incoming candidates
• Attended job fairs to promote open roles and represent clients
• Hired 75+ employees within year 1
• Developed recruiting strategies to identify qualified candidates and build network
• Studied job descriptions and qualifications to determine applicant requirements
• Coordinated schedules to arrange management interviews with applicants
• Operated and maintained applicant tracking and candidate management systems