Aliya Cerling
Des Moines, Iowa
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
6
6
years of professional experience
Work History
Barista
Ola Cafe
San Miguel De Cozumel, Quintana Roo, Mexico
05.2024 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote a positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Elevated coffee quality and consistency using precise measurements and techniques for every order.
- Operated espresso machines and commercial coffee brewers to create beverages.
English Teacher
Native Camp
Remote
05.2024 - 07.2024
- Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
- Assisted struggling students through targeted interventions, leading to increased academic success.
- Increased student motivation by providing timely feedback and recognizing individual achievements.
- Differentiated instruction to accommodate diverse learner needs, ensuring all students had equal access to education opportunities.
- Improved English proficiency through immersive language activities and real-life conversation practice.
Ranch Hand
Cozumel Horse Rescue
Cozumel, Mexico
08.2021 - 01.2022
- Maintained equipment and ranch structures.
- Cleared brush and maintained trails to keep ranch safe and accessible for animals and people.
- Kept grounds clean and orderly by monitoring and repairing fences, shoveling snow and removing debris.
- Provided comprehensive care for horses including grooming, feeding, exercising, and medical attention as needed.
- Maintained safety when using equipment and tools by following established precautions.
Sales Associate
Great River Maple
Des Moines, Iowa
08.2021 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Babysitter
Private Household
Des Moines, Iowa
06.2018 - 03.2019
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Communicated positively with children and guardians.
- Prepared healthy, age-appropriate snacks and meals.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
- Monitored progress in self-care tasks, encouraging independence.
- Supported educational development by assisting with homework and school projects.
Education
GED -
Penn Foster
Des Moines, Iowa11.2023
Skills
- Active listener
- Adaptive and creative
- Order Taking
- Espresso machine operation
- Table Bussing
- Attention to Detail
- Multitasking Abilities
- Analytical Thinking
Timeline
Barista
Ola Cafe
05.2024 - Current
English Teacher
Native Camp
05.2024 - 07.2024
Ranch Hand
Cozumel Horse Rescue
08.2021 - 01.2022
Sales Associate
Great River Maple
08.2021 - 09.2021
Babysitter
Private Household
06.2018 - 03.2019
GED -
Penn Foster