Allan Hernandez Guardado
Chula Vista
Summary
Focused and proactive Assistant Manager handles fast-paced work with decisive approach. Continuously improves operations by never settling for average, pursuing every opportunity to enhance and streamline procedures. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Little Caesars Enterprises
08.2021 - Current
- Handled daily opening and closing procedures independently, verifying cleanliness, handling cash.
- Enhanced customer satisfaction by enforcing service-oriented policies
- Followed strict health and safety standards for employee and consumer protection
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Associate in Science (A.S.) - Business Administration
Southwestern College
12.2024
Skills
- Customer service oversight
- Quality control
- Sales tracking
- Profit optimization
- Inventory control
- Assistant manager
- Operations Management
- Task Delegation
- Product and Service Knowledge
Languages
Spanish
Bilingual or Proficient (C2)
Timeline
Assistant Manager
Little Caesars Enterprises
08.2021 - Current
Associate in Science (A.S.) - Business Administration
Southwestern College
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