Allan Mendoza Dawe
Sales Manager
Mexico City
Summary
Proven leader in sales and client management, excelling in relationship building and sales planning. At Equipos De Seguridad Incendies, spearheaded a team to a 200k USD revenue increase through strategic sales initiatives. Expert in market research and account management, with a knack for fostering long-term client partnerships and expanding portfolios by over 50 accounts.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work History
Sales Manager
Equipos De Seguridad Incendies
02.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies with sales of over 200k USD in a year.
- Maintained relationships with customers mainly government a distributors and found new ones by identifying needs and offering appropriate services.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Client Success Manager
Minu
05.2021 - 02.2023
- Managing a portfolio of over 100 accounts ranging from small, medium and enterprise level clients
- Reached out to accounts regularly to check on needs, understanding business operations and offer services.
- Performed troubleshooting of software and hardware to resolve issues and escalated situations to technical department.
- Developed marketing campaigns to enhance clients' upsell opportunity.
- Resolved escalated issues promptly by liaising with relevant departments while keeping affected clients informed throughout the resolution process.
- Successfully expanded the portfolio by over 50 accounts in a single year while leading a team of 5 members to achieve and exceed sales goals
Account Executive
G64 - Epic Games
07.2019 - 05.2021
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Specializing in campaign proposals, result presentations, and driving overall account growth while maintaining organization and prioritizing tasks efficiently.
- Trained junior team members on best practices for account executive responsibilities, fostering a collaborative work environment focused on continuous improvement.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Notable achievements include launching a social media account that garnered over 100k followers within 6 months and executing influencer campaigns generating over $1 million in revenue over the course of a year.
Intern
Nielsen
06.2018 - 07.2019
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Specializing in data analysis, market research, and client presentations.
- Ability to understand market trends and present insightful product proposals.
- Notable achievement includes successfully proposing a new product launch to a major retail company that led to its successful market introduction.
Education
BBA - International Business
Universidad Iberoamericana
Mexico City 01.2015 - 12.2019
BBA - International Business
Victoria University
Melbourne 08.2017 - 01.2018
Skills
Sales Planning
Client Relationship Management
Sales Reporting
Staff Management
Business Planning
Market Research
Account Management
Relationship Building
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Elementary (A2)
Interests
Sports
Fashion
Travel
Timeline
Sales Manager
Equipos De Seguridad Incendies
02.2023 - Current
Client Success Manager
Minu
05.2021 - 02.2023
Account Executive
G64 - Epic Games
07.2019 - 05.2021
Intern
Nielsen
06.2018 - 07.2019
BBA - International Business
Victoria University
08.2017 - 01.2018
BBA - International Business
Universidad Iberoamericana
01.2015 - 12.2019
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