Allan Ocaya
Irvine
Summary
Experienced professional with a background in logistics, customer service, and data entry. Former U.S. Army Logistics Manager with strong organizational and leadership skills, combined with hands-on experience supporting customers and managing detailed records at Eos Fitness, Hyatt Regency, and Data Ticket. Known for reliability, attention to detail, and clear communication in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Data Entry Clerk
Data Ticket
08.2022 - 01.2023
- Entered and updated large volumes of data with speed and accuracy to meet daily deadlines.
- Verified and cross-checked to ensure data integrity and reduce errors.
- Maintained organized digital and paper records for easy retrieval and reference.
- Assisted with processing and managing confidential information in compliance with company policies.
- Supported team operations by completing administrative tasks and providing timely updates.
Front Desk Clerk
EOS Fitness
02.2020 - 08.2022
- Greeted and checked in members and guests, providing friendly and professional customer service.
- Handled membership inquiries, account updates, and payment processing.
- Answered phone calls and responded to emails, directing inquiries to the appropriate department.
- Assisted with scheduled tours, signing up new members, and promoting club services.
- Resolved member concerns promptly to ensure satisfaction and retention.
Supply Operations Manager
United States Army
08.2015 - 02.2020
- Managed purchasing, storage, and distribution of equipment, supplies, and materials to support daily operations.
- Maintained accurate inventory records for high-value assets, ensuring proper tracking and accountability.
- Coordinated logistics and transportation to ensure timely and efficient delivery of goods.
- Supervised and trained team members on inventory control, safety procedures, and workflow.
- Ensured all operations met compliance, quality, and accountability standards.
Bell Clerk
Hyatt Regency Hotel
01.2014 - 08.2015
- Welcomed guests upon arrival, providing prompt and courteous assistance with luggage and personal items.
- Escorted guests to rooms, explaining hotel amenities, services, and local attractions.
- Stored and retrieved luggage and packages, ensuring safe handling and accurate tracking.
- Assisted with guest request needs, including arranging taxis, shuttles, and private transportation.
Education
BA - Finance
California State University, Fullerton
Fullerton, CA, USA01.2024
AS - Finance
Irvine Valley College
Irvine, CA, USA01.2022
AS - Finance
Saddleback College
Mission Viejo, CA, USA01.2022
Skills
- Data Entry and Accuracy
- Logistics Coordination
- Financial Analysis
- Administrative Support
- Team Leading & Training
Certification
Secret Clearance.
LANGUAGES
English
Tagalog
Timeline
Data Entry Clerk
Data Ticket
08.2022 - 01.2023
Front Desk Clerk
EOS Fitness
02.2020 - 08.2022
Supply Operations Manager
United States Army
08.2015 - 02.2020
Bell Clerk
Hyatt Regency Hotel
01.2014 - 08.2015
AS - Finance
Irvine Valley College
AS - Finance
Saddleback College
BA - Finance
California State University, Fullerton