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Accomplished Retail Manager with extensive experience in customer service and tool management, complemented by an Electrician Apprenticeship. Skilled in leading teams of over 10 associates in high-pressure environments, ensuring operational efficiency and customer satisfaction. Recognized for strong marketing acumen and exceptional organizational skills. Flexible and willing to relocate for new challenges.

Highly Accomplished Hospitality Leader who makes decisions to reflect positively on multimillion-dollar, multi-site operations in alignment with a company’s vision, value, and goals and who works to attain a competitive advantage and generate robust hospitality growth while seeing the “big picture” across evolving markets. Visionary Professional who rises above challenges to improve the bottom line, including quickly adapting to diverse scenarios to optimize labor resources and reach high profit and productivity levels and implementing multi-brand property strategies. Proactive and Bilingual Communicator (Spanish / English) who develops synergistic relationships with cross-geographical decision-makers, hospitality staff, unions, vendors, and guests, and who leads peers by example and with integrity to inspire confidence and forge strong teamwork to meet objectives.

Top performer in restaurant development, expansion and partnership management in addition to overseeing 40 plus employees. Value based decision maker, increasing profitability and revenue consistently within 1 month track record and beyond. Highly proficient in recruiting, overseeing and hiring over 200 employees, and generating over 7 million in business revenue optimization.

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Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills. Highly proactive manager with 10+ years of experience in team leadership in the restaurant industry. Background includes sales, management and customer service in fast-paced settings. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level assistance manager position. Ready to help team achieve company goals. Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards. Restaurant management professional skilled in streamlining operations and elevating dining experiences. Known for driving team collaboration and fostering results-driven environment. Reliable and adaptable, consistently meeting evolving business needs. Expertise in staff training, customer service, and operational efficiency. Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Uses leadership skills to improve staff performance and drive customer satisfaction. Track record of maintaining high standards in food safety, inventory management, and service excellence. Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

TALENT ACQUISITION/RECRUITMENT –DELIVERY HEAD Domestic and International Talent Management Portfolio Senior Delivery Head/People Head for Talent Acquisition and Management Leader with both strategic and execution experience in Talent Management Leader focusing on talent acquisition initiatives and solutions. Supports Executive teams in executing Talent Management strategies by reviewing current state vs future state and creating the roadmap to successful implementation of initiatives. Building, managing and supporting teams through collaborative teamwork and through servant leadership is my forte. Mentor Team Members, Engagement handling, Client Handling, stakeholder management, Delivery handling, Account Handling and Hands on Recruitments. Responsible for managing delivery, stakeholder management and team of global recruitment / international recruitment in US, CANADA and INDIA. Highly organized and self-motivated professional experienced in project management, team development and process improvement. Skilled in developing and implementing strategies to increase efficiency and performance. Passionate about driving business growth and creating positive work environment. Hardworking Associate Director knowledgeable about business practices in the industry. Adept at supporting and enhancing operations with a decisive leadership style and strategic approach to decision making.

Alma Valencia

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