Alma Rosa Paguilla
Aspiring BDR/SDR | Sales Coach & Trainer | Passionate About Empowering Teams
Álvaro Obregón
Summary
Encouraging and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
Buisness Development Represantitive
TigerConnect
CDMX
01.2024 - 08.2024
- Conducted market research to identify new business opportunities and target areas for expansion.
- Used SalesForce to handle current portfolio and prospective leads.
- Developed business pipeline using cold and warm techniques.
- Trained and mentored junior sales representatives, fostering a supportive team environment and facilitating professional growth.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Increased client base by identifying potential customers and initiating strategic outreach.
- Managed needs of more than 10 customers at once using strong prioritization and multitasking abilities.
Customer Sucess Expert (SME)
American Express
11.2015 - 12.2023
- Organized and participated in extracurricular activities that fostered a sense of community and enriched the educational experience for students outside the classroom setting.
- Evaluated student progress regularly, providing timely feedback for continuous improvement in academic performance.
- Implemented differentiated instruction techniques to accommodate various learning styles and abilities within the classroom.
- Continually pursued professional development opportunities to stay current with educational trends and research, ensuring high-quality instruction for all students.
- Maintained accurate records of student performance, using data-driven analysis to inform instructional decisions.
Education
Business Administration
Instituto Politecnico Nacional
CDMX06.2017
Skills
Project Management
Salesforce
Sales strategy
Lead Generation
Product Knowledge
Product expertise
Account development
Relationship Building
Organizational Skills
Time management abilities
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Buisness Development Represantitive
TigerConnect
01.2024 - 08.2024
Customer Sucess Expert (SME)
American Express
11.2015 - 12.2023
Business Administration
Instituto Politecnico Nacional
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