Alondra Guadalupe Velazquez Jaramillo
Yuma Arizona
Summary
Results-driven receptionist with exceptional organizational skills and a strong focus on customer service. Proven ability to manage patient scheduling and enhance front desk operations.
Overview
6
6
years of professional experience
Work History
Receptionist
Good Smile Dental
2026.01 - Current
- Managed patient scheduling and appointment confirmations to optimize front desk operations.
- Coordinated patient flow and maintained organized records for seamless office management.
- Provided exceptional customer service, addressing patient inquiries and resolving concerns promptly.
- Assisted dental staff with administrative tasks, ensuring efficient workflow throughout the clinic.
- Monitored inventory of office supplies, ensuring adequate stock levels for uninterrupted operations.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
Cashier
Mc Donalds
2024.09 - 2025.09
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work areas and dining spaces.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on operational procedures and service standards.
- Managed cash register operations, ensuring accurate currency handling and accountability.
- Collaborated with team members to enhance overall service speed and efficiency.
- Supported inventory management by restocking supplies as needed during shifts.
- Greeted customers entering store and responded promptly to customer needs.
Housekeeping Room Attendant
Quechan Casino Resort
2022.03 - 2022.07
- Cleaned and sanitized guest rooms following established health and safety protocols.
- Inspected room conditions to ensure compliance with cleanliness standards.
- Maintained inventory of cleaning supplies, ensuring timely replenishment as needed.
- Assisted in training new staff on proper cleaning techniques and safety measures.
- Reported maintenance issues promptly to enhance guest satisfaction and comfort.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Cashier
Circle K
2020.11 - 2022.03
- Adapted quickly to high-volume periods, maintaining composure and focus under pressure.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
High School Diploma -
San Pasqual Valley
Winterhaven California06.2018
Skills
- Organization skills
- Time management
- Telephone skills
- Front desk management
- Data entry
- Verbal and written communication
Languages
Spanish
Bilingual or Proficient (C2)
Timeline
Receptionist
Good Smile Dental
2026.01 - Current
Cashier
Mc Donalds
2024.09 - 2025.09
Housekeeping Room Attendant
Quechan Casino Resort
2022.03 - 2022.07
Cashier
Circle K
2020.11 - 2022.03
High School Diploma -
San Pasqual Valley