Alondra Ontiveros Castrejon

Adept at enhancing customer satisfaction and loyalty, demonstrated through a successful tenure at Teleperformance, where I spearheaded retention initiatives and resolved complex technical issues. My expertise in strategy development and client relations, coupled with a persuasive professional demeanor, significantly improved user experience and fostered strong client relationships. Reliable, top-notch associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.