Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ALONDRA NILEETH UDAVIS OZUA

ALONDRA NILEETH UDAVIS OZUA

Summary

Dedicated care provider with 3 years of experience assisting elderly, convalescents, and individuals with disabilities in daily living activities both in-home and within care facilities. Skilled in household tasks such as making beds, doing laundry, washing dishes, and meal preparation. Known for providing compassionate care while advising families and healthcare teams on health concerns, nutrition, cleanliness, and household activities. Experienced non-medical care provider adept at anticipating and proactively addressing client needs, offering companionship, assisting with self-care and hygiene, and completing domestic duties with strong attention to detail. Professional driver committed to delivering excellent service to all customers, maintaining composure in stressful situations, and ensuring passenger safety and satisfaction. Passionate about providing exceptional customer service as a rideshare driver with 4 years of experience in keeping vehicles clean and well-maintained.

Overview

8
8
years of professional experience

Work History

Caregiver

In Home Supported Services
06.2024 - Current
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Enhanced nutritional intake of clients by preparing healthy meals according to dietary restrictions or preferences.

Rideshare Driver

Uber
01.2020 - Current
  • Created multi rideshare applications based on driving.
  • Answered calls to help customers with their questions and concerns of where the address was or nearby.
  • Transported high-value clients with professionalism and discretion.

Rideshare Driver

Lyft
08.2019 - Current
  • Had an excellent attendance record and was always on time for work.
  • Waited for passengers in high-traffic areas such as airports and popular nightlife destinations.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Carefully stored passenger luggage and personal belongings for safety and security.
  • Driving with passengers at work helped me achieve paying bills, owning my own car, and having my own apartment.

Caregiver

Aya Living Inc
06.2023 - 07.2024
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Monitored client health status, reporting changes to healthcare professionals promptly.
  • Trained and mentored new caregivers on best practices in patient care and safety protocols.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.

Package Delivery Driver

Amazon
03.2020 - 12.2021
  • Recorded each delivery before leaving the warehouse.
  • Loaded my car and properly secured the package items to prevent damage for over 40 deliveries.
  • Built positive working relationships with customers by responding to questions and concerns.
  • Handled packages with care, paying attention to warnings on the packaging about fragile contents and contents sensitive to changes in spatial orientation, and avoiding turning them upside-down.
  • Contacted customers to confirm and coordinate delivery times prior to delivery.

Shipt Shopper

Shipt
05.2020 - 07.2021
  • Communicated with customers, to better understand their needs and make recommendations.
  • Oversaw the quality of products to get customers the best items they requested.
  • Provided knowledgeable and friendly assistance to customers at every stage of the shopping and purchasing process.
  • Increased customer service to meet with their needs.

Food Delivery Driver

Postmates
06.2019 - 01.2021
  • Double-checked orders before completing deliveries to avoid customer complaints.
  • Secured the food to prevent it from spilling and to keep it fresh during transportation.
  • Was able to effectively respond to customer requests via phone, as well as answer questions and inquiries.
  • Completed on-time deliveries by selecting the best and most efficient routes.
  • Completed on-time deliveries by selecting the best and most efficient routes.
  • Double-checked the food orders to make sure orders were correct and not missing anything.

Cashier

Carnival Market
12.2017 - 12.2017
  • Provide excellent customer service by scanning and bagging groceries quickly and courteously.
  • Counted cash in the register drawer to keep the register balanced at the start and end of each shift.
  • Checked customers' identification for proof of age and refused to sell alcohol or tobacco to minors.
  • Greeted customers with a smile and offered prompt and dedicated assistance.

Education

High School - undefined

Lincoln High School
San Diego, CA
01.2016

Skills

  • Customer service
  • Healthcare regulations
  • Passenger assistance
  • Safety regulations
  • Cleaning and sanitation
  • Extremely organized
  • Road regulations knowledge

Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)

Timeline

Caregiver

In Home Supported Services
06.2024 - Current

Caregiver

Aya Living Inc
06.2023 - 07.2024

Shipt Shopper

Shipt
05.2020 - 07.2021

Package Delivery Driver

Amazon
03.2020 - 12.2021

Rideshare Driver

Uber
01.2020 - Current

Rideshare Driver

Lyft
08.2019 - Current

Food Delivery Driver

Postmates
06.2019 - 01.2021

Cashier

Carnival Market
12.2017 - 12.2017

High School - undefined

Lincoln High School
ALONDRA NILEETH UDAVIS OZUA