Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alvaro Cruz

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

22
22
years of professional experience

Work History

Customer Service Representative

Manpower
Puebla
07.2006 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Customer Service Representative

MPower Brooklyn ny
Brooklyn
07.2003 - 08.2018
  • Assisted stylists with client consultations and service preparations.
  • Maintained cleanliness and organization of salon tools and workstations.
  • Managed inventory by restocking products and supplies regularly.
  • Handled customer inquiries and offered product recommendations effectively.
  • Provided support during hair treatments and styling services for clients.
  • Welcomed clients and scheduled appointments efficiently using salon software.
  • Assisted customers with inquiries and provided product information.
  • Managed customer inquiries through phone and email communication.

Education

New York
Middletown , Usa

Skills

  • Client consultation
  • Hair styling
  • Product recommendations
  • Inventory management
  • Appointment scheduling
  • Customer service

Languages

English
First Language
Spanish
Beginner (A1)
A1

Timeline

Customer Service Representative

Manpower
07.2006 - Current

Customer Service Representative

MPower Brooklyn ny
07.2003 - 08.2018

New York

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Alvaro Cruz