Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alysha Downton

Eagle Pass, Texas

Summary

Dynamic Sales Representative with a proven track record at Shamrock Maids, excelling in customer relations and upselling techniques. Skilled in inventory control and data management,

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

7
7
years of professional experience

Work History

Sales Representative

Shamrock Maids
06.2021 - 03.2025
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.

Inventory Specialist

SC Ventas
04.2018 - 05.2021


  • Performed data entry and completed proper paperwork.
  • Completed physical inventory counts each month.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
  • Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
  • Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
  • Completed daily cycle counts to maintain accuracy of records.
  • Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
  • Audited and corrected discrepancies in inventory numbers.

Education

GED -

Dept. Workforce Development
Texas
06-2019

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Customer needs assessment
  • Account management
  • Prospecting and telemarketing
  • Attention to detail
  • Inventory control
  • Teamwork and collaboration
  • Shipping and receiving
  • Inventory organization
  • MS office
  • Discrepancy resolution
  • Data management
  • Barcode scanning
  • Inventory recording

Languages

English
Bilingual or Proficient (C2)
Spanish
Upper intermediate (B2)

Timeline

Sales Representative

Shamrock Maids
06.2021 - 03.2025

Inventory Specialist

SC Ventas
04.2018 - 05.2021

GED -

Dept. Workforce Development

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Alysha Downton