Alysia Pinter
El Sargento
Summary
Passionate, friendly, and adaptable professional with a diverse history in customer service. Demonstrates robust team leadership, effective communication, and meticulous attention to detail. Dependable and dedicated to upholding the highest standards, ensuring customer trust, delivering quality experiences, and showcasing strong problem-solving skills.
Overview
6
6
years of professional experience
Work History
Certified Life Coach
Self- Employed
Remote
09.2021 - 12.2023
- Active and Empathic Listening
- Clear and Effective Communication
- Questioning and Clarification
- Goal Setting and Motivational Techniques
- Problem Solving and Conflict Resolution
- Precise Scheduling and Time Management
- Mindfulness and Stress Management
- Cultural Competence
- Confidentiality
- Resourcefulness and Adaptability
- Business Management
Virtual Assistant
Phoenix Amara
Victoria
03.2020 - 04.2021
- Administrative Support
- Client Communications
- Managing Payments
- Retreat Travel Planning
- Customer Support and Assistance
- Content Creation for E-mail and Social Media
- Event Scheduling and Co-Facilitation
- Personal Assistance
On-Site Coordinator
Selva Armonia Retreat Centre
Uvita
04.2018 - 10.2019
- Event Coordination
- Guest Relations and Support
- Faculty and Event Scheduling
- Client and Guest Communications
- Logistics and Payments Coordination
- Health and Safety Compliance
- Excursion and Travel Coordination
Food and Beverage Server
Tillies
Grand Cayman
10.2018 - 09.2019
- Greeting Guests Providing Five-Star Experience
- Wine, Beverage and Food Service
- Exceptional Knowledge of Dishes
- Attention to Detail and Anticipating Guest Needs
- Handling Guest Concerns
- Payment Processing
- Team Coordination
- Maintaining Cleanliness
- Professionalism
- Closing and Opening Procedures
- Suggestions for Local Events
Education
Breathwork Certification - Breathwork
Ashles Ludman Training
Costa Rica12-2022
Life Coach Certification - Life Coaching
Dharma Coaching Institute
Remote04-2022
High School Diploma -
Parkland Secondary School
Sidney, BC06-2009
Skills
- Exceptional Customer Service
- Client Assistance & Support
- Administrative Support
- Travel Arrangements
- Active Listening & Positive Communication
- Client Records Management & Security
- Appointment Coordination & Scheduling
- Account Updating
- Data Entry & Administrative Tasks
- Product Knowledge
- Mentoring & Training
Affiliations
- Artist
- Traveller
- Freediver
Languages
English
First Language
Spanish
Intermediate (B1)
B1
References
References available upon request.
Timeline
Certified Life Coach
Self- Employed
09.2021 - 12.2023
Virtual Assistant
Phoenix Amara
03.2020 - 04.2021
Food and Beverage Server
Tillies
10.2018 - 09.2019
On-Site Coordinator
Selva Armonia Retreat Centre
04.2018 - 10.2019
Breathwork Certification - Breathwork
Ashles Ludman Training
Life Coach Certification - Life Coaching
Dharma Coaching Institute
High School Diploma -
Parkland Secondary School
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