Alyssa M Rodriguez
Laredo, TX,TX
Summary
Hardworking college student with great interpersonal and communication skills. Positive and upbeat sales professional able to connect with customers, maintain documentation and exceeded quota
Overview
4
4
years of professional experience
Work History
Key Carrier & Coordinator
HomeGoods
08.2024 - Current
- Maintain all aspects of store, Create positive customer experience, Act as Manager on Duty adhering to company policy and procedure, Ensure store team performs tasks and activities in accordance with store plan, Address immediate customer service issues and provide appropriate coaching to Associates, Ensure Associates adhere to all operational procedures, Communicate accurately and effectively with management and Associates, Provide progress updates and Promote credit and loyalty programs
Sales Associate
HomeGoods
09.2021 - 07.2024
- Introduce promotions and new products to customers, Operate cash register and handle cash payments and credit card processing, Handle refunds, exchanges and returns, Document sales by updating customer records, Stay up to date with sales trends for better service and achievement of sales
- Additional tasks include markdowns, cash office, backroom processing, and floor associate
Part-Time Manager/Retail Sales Associate
Forever21
12.2020 - 09.2021
- Operate Customer experience by ensuring product is on floor and sized appropriately, greeting customers, helping guests on sales floor, informing customers of sales or specials and all customers having quick and efficient cash wrap experience
- Collaborated with cross-functional teams to establish deadlines and ensure timely project completions.
- Implemented organizational systems to improve team focus on important tasks, resulting in increased output.
Education
Bachelor of Arts - Organizational Leadership
Laredo College
Laredo, TX12.2024
Associates of Arts Degree -
Laredo College
Laredo, TX08.2023
Skills
- Bilingual
- Interpersonal and communication skills
- Teamwork
- Honesty and Integrity
- Adaptability
- Willingness to help others
Volunteer Experience
- LCUAS volunteer where everyone works together to grow food, with the harvest shared among members.
- Sister’s Cities Festival, Volunteered to help in a three-day festival with over 200 booths featuring products from all over Mexico. Mexican people who can’t work in the U.S. have the time to work on a weekend with the help of someone who is an American Citizen.
- Kids Summer Camp, Volunteered for 3 years 2016-2018 working with kids from the ages of 2 to 14 years old. Kids learn how to swim, how to play golf and tennis, crafts, some dance, and more.
- AHEC, 03/01/18, 04/30/20
- Laredo College Funfest 2020, Nursing booth
Languages
Spanish
Bilingual or Proficient (C2)
Timeline
Key Carrier & Coordinator
HomeGoods
08.2024 - Current
Sales Associate
HomeGoods
09.2021 - 07.2024
Part-Time Manager/Retail Sales Associate
Forever21
12.2020 - 09.2021
Bachelor of Arts - Organizational Leadership
Laredo College
Associates of Arts Degree -
Laredo College
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