Alyssa Serna
Laredo, Texas,TX
Summary
Reliable and enthusiastic fashion merchandising recent graduate with vast experience in social media management, fashion retailing and customer service. Skilled in providing creative ideas and adapting to new challenges as well as passionate to helping customers meet their needs and offering excellent judgement.
Overview
6
6
years of professional experience
Work History
Social Media Account Manager
Sara Boutique
06.2018 - 04.2024
- Negotiated with online audiences by placing strong focus on sales process support and responding to inquiries in a timely manner.
- Created marketing content such as important promotional giveaways incentivizing hundreds of existing customers and attracting new buyers.
- Set clearly defined goals to drive customer retention, customer engagement, and brand awareness in social media platforms.
- Completed orders and organized product shipping's to meet customer timetables.
Retail Sales Associate
Cove Boutique
01.2023 - 06.2023
- Provided friendly and helpful aid by greeting over fifty customers per day and answering product questions, selections, and concerns.
- Assisted with visual merchandising, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Managed POS system to process sales, returns, online orders, and gift card activations.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction including styling.
Education
Bachelor of Science - Fashion Merchandising Major
Texas State University
San Marcos, TX05.2023
Skills
- Proficient in Spanish
- Social Media expertise
- Customer Assistance
- Positive Attitude
- Problem-Solving
- Attention to Detail
Timeline
Retail Sales Associate
Cove Boutique
01.2023 - 06.2023
Social Media Account Manager
Sara Boutique
06.2018 - 04.2024
Bachelor of Science - Fashion Merchandising Major
Texas State University
Similar Profiles
Shealynn SaraShealynn Sara
Independent Salon Owner at Sara Holdings LLC (Shealynn Sara Artistry)Independent Salon Owner at Sara Holdings LLC (Shealynn Sara Artistry)
Khalid PASHAKhalid PASHA
Brand Manager at Sara Prestige, Sara Group of CompaniesBrand Manager at Sara Prestige, Sara Group of Companies
Julia HabasJulia Habas
Undergraduate Teaching Assistant at Dr. Sara O'Brien, Carthage CollegeUndergraduate Teaching Assistant at Dr. Sara O'Brien, Carthage College
Alexis ReyesAlexis Reyes
General Service Technician at Midas Auto ServiceGeneral Service Technician at Midas Auto Service
Angel Gabriel Barrera Angel Gabriel Barrera null
Graphic Designer at Colegio ExcelsiorGraphic Designer at Colegio Excelsior