Power BI
Amanda Luna Ramírez
Finance Operations Manager
Monterrey, Nuevo León,NLE
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Finance Operations Manager
Epicor Software Corporation
10.2023 - Current
- Coordinating daily operations of a 25 people team to achieve daily, monthly and quarterly bookings, billing and revenue forecasts.
- Cultivated and strengthened lasting internal client relationships using strong issue resolution and dynamic communication skills.
- Supported operations management and sales efforts to increase revenue and overall financial health.
- Increased efficiency of financial operations by implementing new software tools and automating manual processes.
- Led process improvement initiatives that resulted in more streamlined workflows within the finance department.
- Development and adequacy of requirements for high management, consultants, subcontractors and third parties to control and monitor projects globally.
Supervisor Finance Operations
Epicor Software Corporation
06.2020 - 09.2023
- Managing recruitment, performance, objectives and goals setting for direct reports.
- Creation, testing and leading implementation of new Financial system. Supporting the stakeholders to achieve their business unit needs.
- Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Sr Business Operations Coordinator
Epicor Software Corporation
10.2018 - 06.2020
- Worldwide management of employee Users/Resource ID in our financial system for time and expense reporting.
- Introducing all new employees/new teams to our financial system and educate them to follow our standardized processes. Solving issues with the access, passwords and user questions.
- Coordination of travel expenses between the agency, consulting group and finance team in order to develop a reliable process that helps to invoice the final customer.
- Development and adequacy of requirements for high management, consultants, subcontractors and third parties to control and monitor projects globally.
Education
MBA - Finance
Universidad Regiomontana
Monterrey, Nuevo León, Mexico 05.2001 -
No Degree - PMI - Project Management Course
Tecnologico De Monterrey
Monterrey, Nuevo León, Mexico 05.2001 -
Bachelor of Business Administration - Business Administration
Universidad Regiomontana
Monterrey, Nuevo León, Mexico 05.2001 -
Skills
- Internal Controls
- Stakeholder Management
- Continuous Improvement
- Customer Satisfaction
- Staff Training
- Mentoring and training
Software
Sales Force
Epicor 10
Service Now
EpicCare
Financial Force
Office
Timeline
Finance Operations Manager
Epicor Software Corporation
10.2023 - Current
Supervisor Finance Operations
Epicor Software Corporation
06.2020 - 09.2023
Sr Business Operations Coordinator
Epicor Software Corporation
10.2018 - 06.2020
MBA - Finance
Universidad Regiomontana
05.2001 -
No Degree - PMI - Project Management Course
Tecnologico De Monterrey
05.2001 -
Bachelor of Business Administration - Business Administration
Universidad Regiomontana
05.2001 -
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