Amanda Robinson
China Spring
Summary
Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Provider Services Representative
Blue Cross Blue Shield
Waco
08.2025 - 01.2026
- Resolved provider inquiries on claims and payment processes, enhancing provider satisfaction.
- Answered incoming calls from clients and routed to appropriate personnel, facilitating timely assistance.
- Maintained accurate records of provider interactions and service requests to ensure streamlined follow-up.
- Attended training sessions to stay current on industry trends and best practices related to Provider Services Representative duties.
Patient Care Technician
Baylor Scott and White
Waco
07.2018 - 12.2018
- Updated patient charts with vitals, treatments, and responses to ensure healthcare team remained informed.
- Protected patients when collecting specimens by following proper aseptic techniques.
- Enhanced patient comfort by maintaining clean rooms and addressing individual needs effectively.
Dementia Caregiver
Arbor House Memory Care
Waco
12.2017 - 05.2018
- Provided dignified personal care to enhance patients' comfort and well-being.
- Monitored residents' well-being during each shift to ensure safety and comfort.
- Documented patient care using medical software programs to ensure accurate records.
- Maintained safe living environment through regular housekeeping tasks.
Caregiver
Visiting Angels
Waco
01.2017 - 12.2017
- Assisted clients with bathing, dressing, and grooming to promote hygiene and well-being.
- Communicated changes in clients' physical, mental, and emotional conditions to nursing staff for timely intervention.
- Documented patient care using medical software, ensuring accurate and comprehensive records.
Education
Phlebotomy -
Mclennan Community College
Waco,TX12-2026
Esthetic Certificate -
McLennan Community College
Waco, Texas05-2023
Skills
- Patient care
- Healthcare compliance
- Patient advocacy
- Medical documentation
- Data collection
- Client relations
- Effective communication
Certification
CPR/BLS/First Aid
Timeline
Provider Services Representative
Blue Cross Blue Shield
08.2025 - 01.2026
Patient Care Technician
Baylor Scott and White
07.2018 - 12.2018
Dementia Caregiver
Arbor House Memory Care
12.2017 - 05.2018
Caregiver
Visiting Angels
01.2017 - 12.2017
Phlebotomy -
Mclennan Community College
Esthetic Certificate -
McLennan Community College