Amanda Trunley

Role Scope: Stride Hubs (Commonwealth Psychosocial Support Program, Psychological Therapies, Mental Health Clinical Care Coordination); Head to Health; headspace (Core, Early Psychosis, Early Career Program, Individual Placement Support); Safe Space (Suicide Prevention), LikeMind, Stride Kids (Early Social and Emotional Wellbeing Program, Psychological Therapies)

• Provide high-level operational management of Stride’s Integrated Hubs across three States (QLD, NSW, TAS), including metro, rural and regional areas
• Contribute to organisational strategic and operational planning and support the implementation of these plans at the local service level
• Ensure robust clinical governance and quality service provision through adherence to organisational policies and procedures, program service models and practice guidelines
• Embed commercially effective and sustainable practices into services through effective financial management, service delivery, achievement of operational objectives, and strong national brand recognition
• Ensure compliance with internal and external standards including accreditation standards (NSMHS, HSQF, SPAS), professional and clinical practice standards, work health & safety standards and contract KPI’s
• Monitor, analyse and report against operational performance, identify trends and potential areas of concern, and identify potential solutions to achieve organisational targets
• Contribute to sector reform through participation in, and adherence to funder regional plans
• Support and mentor staff and lead positive organisational and team culture
• Represent the organisation regionally through funder provider meetings, local collaboratives, local co-design opportunities, local projects, etc
• Stride Hubs (Commonwealth Psychosocial Support Program, Psychological Therapies, Mental Health Clinical Care Coordination); Head to Health; headspace (Core, Early Psychosis, Early Career Program, Individual Placement Support); Safe Space (Suicide Prevention), LikeMind, Stride Kids (Early Social and Emotional Wellbeing Program, Psychological Therapies)
• Current project work with Stride includes the development of a Peer Workforce Plan; a new Stride Leadership Development Program; and assisting with the development on a new Consumer Record Management System (CRM)

Role Scope: Personal Helpers and Mentors Program (PHaMs); Partners in Recovery (PIR); PIR SE Regional Intake; Mental Health Clinical Care and Coordination (MHCCC); National Psychosocial Support (NPS); Extended Transition Program (ETP); NDIS Transition & Support Coordination; Family and Child Connect Logan (FaCC); Family Mental Health Support Service (FMHSS)

• Provide effective management of local Benevolent Society operations through leadership of up to 30 employees to embed the Society’s vision and values into the culture of the service
• Build and maintain a community and local industry profile and network, clearly identify and communicate the client and employee value proposition to ensure growth and reputation of the Society’s services and meet agreed client numbers, referrals, revenue and growth and talent targets
• Embed commercially effective and sustainable practices into the service through effective financial management, service delivery, achievement of operational objectives, and strong local brand recognition
• Ensure compliance with internal and external standards including accreditation standards and/or guidelines, professional and clinical practice standards, work health & safety standards and contract KPI’s
• Monitor, analyse and report against operational performance, identify trends and potential areas of concern, and identify potential solutions to achieve organisational targets

Role Scope: Disability Employment Services (DES); Personal Support Program (PSP); Job Services Australia (JSA)

• Monitor individual staff performance and provide effective supervision and mentoring to ensure strict service KPI’s were met
• Manage a high caseload of people with complex mental health issues and provide wholistic support to reduce individual barriers to employment
• Ensure compliance with internal and external standards including accreditation standards, work health & safety standards and contractual KPI’s
• Respond to feedback provided by participants, including service complaints and work towards an agreeable outcome
• Disability Employment Services (DES); Personal Support Program (PSP); Job Services Australia (JSA)