MS Office
Amaral Garcia Azuara
Product Support And Sales Engineer
Jalisco,JAL
Summary
Spare Parts Manager experienced in leading and developing teams to meet company growth and profitability goals.
Experience in managing Product Support to increase customer service and long-term relationships in the Construction, Quarry and Mining industry
Overview
17
17
years of professional experience
2
2
Languages
Work History
Crushing and Drilling Spare Parts Manager
Soluciones Integrales Para Trituración SITSA
01.2014 - Current
- Manage high volume, profitable and efficient parts department within dealership framework.
- Create employee schedules to align coverage with forecasted demands.
- Stock analysis to increase service percentage and turnover above that expected by the distributor
- Closing negotiations with corporate customers
- Creation and supervision of sales marketing strategies
- Management of Business Plans with Manufacturers and Suppliers.
Regional Product Support Manager
Southern Machinery Distributor DIMASUR
08.2009 - 12.2013
- Increased sales and productivity by 30% during the management period.
- General management of human and material resources of the department
- Evaluation of operational performance and employee performance.
- Establishment and strengthening of relationships with customers and suppliers.
- Promotion of a collaborative, safe and healthy work environment.
- Data analysis and generation of service and commercial strategies
Parts Sales and Service Representative
Diesel Machines MADISA
09.2007 - 05.2009
- Customer service of Caterpillar equipment in the branch and in the field.
- Management of CRM used by Caterpillar called DBS.
- Customer prospecting and customer portfolio monitoring.
- General Equipment Inspections
- Identification of parts in equipment manual
Education
Specialization in Business Administration - Human Resources Management
Veracruz Institute of Higher Education IVES
Xalapa, Veracruz, Mexico 05.2001 -
Bachelor of Science - Mechanical Engineering
Veracruz Institute of Higher Education
Xalapa, Veracruz, Mexico 05.2001 -
TECHNICAL SCHOOL - Mechanical
Technical, Industrial And Services Center No. 13
Xalapa, Veracruz, Mexico 05.2001 -
Skills
Contract Negotiation
Warehouse Management
Staff Training
Brand Management
Conflict Management
Teamwork Management
Accomplishments
Achieve and exceed the commercial objectives set in the companies that i worked for.
Participation in the largest Construction Projects in the country as a leader in the supply of parts with the most prestigious contractors in the market
Additional Information
I am looking for a company where I can develop new challenges with the philosophy of continuous improvement and sustainability.
Software
DBS
Sales Force
Interests
Sports
Music
Sustainability
Timeline
Crushing and Drilling Spare Parts Manager
Soluciones Integrales Para Trituración SITSA
01.2014 - Current
Regional Product Support Manager
Southern Machinery Distributor DIMASUR
08.2009 - 12.2013
Parts Sales and Service Representative
Diesel Machines MADISA
09.2007 - 05.2009
Specialization in Business Administration - Human Resources Management
Veracruz Institute of Higher Education IVES
05.2001 -
Bachelor of Science - Mechanical Engineering
Veracruz Institute of Higher Education
05.2001 -
TECHNICAL SCHOOL - Mechanical
Technical, Industrial And Services Center No. 13
05.2001 -