Amelia Genoveva Arriaga Anguiano
Administrative
León, Guanajuato
Summary
I hold a Bachelor’s degree in International Trade, with an interest in joining collaborative teams focused on continuous improvement, I have experience in coordinating, organizing, and controlling several processes, providing tailored solutions based on each situation. Skilled in Microsoft Office and business management software, with a focus on optimizing workflows and enhancing client satisfaction.
Overview
8
8
years of professional experience
19
19
years of post-secondary education
2
2
Languages
Work History
Delivery Coordinator/Administrative Officer
Proveeduría Mundial S.A. De C.V.
04.2022 - 04.2025
- Coordinated and tracked purchase orders, ensuring timely procurement and accurate data entry.
- Planned and scheduled deliveries, optimizing routes to reduce costs and improve efficiency.
- Monitored inventory levels and verified finished goods for accurate and secure dispatch.
- Managed delivery and billing documentation, supporting smooth invoicing and collection processes.
- Provided effective customer service by handling requests, cancellations, and conflict resolution.
- Prepared delivery and stock reports for operational oversight and decision-making.
Bilingual Receptionist
Laboratorios Médico Polanco
01.2021 - 03.2022
- Welcomed and assisted visitors and clients in a professional, bilingual manner, ensuring a positive first impression.
- Resolved inquiries and complaints promptly, enhancing customer satisfaction and service quality.
- Provided administrative support through correspondence management, document filing, and office supply coordination.
Data Analyst Intern
IECA/Subsecretaria De Atracción De Inversiones
08.2020 - 12.2020
- Data collection, verification, and processing, both in the field and in a remote work setting.
- Support in the development of research projects and design of training programs based on the needs of the emerging industrial sector.
- Data analysis and report generation using Microsoft Excel (tables, charts, and statistical visualizations).
- Managed time efficiently in order to complete all tasks within deadlines.
Administrative Assistant
Encounter De México Japón S.A. De C.V.
01.2017 - 06.2019
- Support in administrative management and inventory control, ensuring accurate and up-to-date records.
- Processing of permits and documentation with government authorities.
- Preparation of reports for inventory control and analysis.
- Customer and supplier service, strengthening business relationships.
- Support in organizing meetings and executing projects.
- Collaboration in the procurement of supplies and materials.
Education
BBA - International Trade
Universidad De Guanajuato
Guanajuato City, Guanajuato, Mexico 05.2001 - 01.2020
Skills
Multitasking and organization
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
Implemented an internal tracking system to monitor the status of each product throughout the process and confirm its arrival at the stockroom.
Provided fast and personalized service to clients, reducing average wait time to just a few minutes.
Timeline
Delivery Coordinator/Administrative Officer
Proveeduría Mundial S.A. De C.V.
04.2022 - 04.2025
Bilingual Receptionist
Laboratorios Médico Polanco
01.2021 - 03.2022
Data Analyst Intern
IECA/Subsecretaria De Atracción De Inversiones
08.2020 - 12.2020
Administrative Assistant
Encounter De México Japón S.A. De C.V.
01.2017 - 06.2019
BBA - International Trade
Universidad De Guanajuato
05.2001 - 01.2020
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