Amelia Hooten
Zapata
Summary
Offering strong foundation in project coordination and hands-on problem-solving, eager to learn and grow in dynamic environment. Brings ability to quickly acquire industry-specific knowledge and apply technical skills in real-world scenarios. Ready to use and develop project management and compliance skills in your companies growth.
Overview
3
3
years of professional experience
Work History
Contractor
PeopleReady
Knoxville, TN
07.2025 - Current
- Concession for baseball stadium
- Construction/steel works for traveling companies
- Catering for private events
- Cooking in college school cafeteria
- Cleaning
- Serving
- Closing
- Robot/inventory setup with travel company for Amazon factories
Car Detailer/Washer
Harper Auto Wash
Knoxville, TN
10.2025 - 12.2025
- Collaborated with team members to ensure timely completion of detailing projects while maintaining quality standards.
- Conducted thorough interior and exterior cleaning of vehicles using industry-standard tools and products.
- Maintained inventory of cleaning supplies, ensuring availability for operations and minimizing delays.
- Communicated effectively with customers regarding service options, enhancing overall client satisfaction.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Provided exceptional customer service and addressed customer inquiries.
- Completed timely and thorough car details for increased customer satisfaction and repeat business.
- Achieved superior results through meticulous attention to detail in all aspects of car detailing.
- Ensured proper care for luxury and classic vehicles, utilizing specialized techniques and products designed specifically for these automobiles.
- Contributed to a positive work environment by fostering teamwork and maintaining open lines of communication with colleagues.
Deli Associate/Customer Service
Ingles Markets
Ellijay, GA
11.2024 - 05.2025
- Provided exceptional customer service by assisting patrons with product selection and inquiries.
- Maintained cleanliness and organization of deli area, ensuring compliance with health standards.
- Operated slicers and other kitchen equipment safely and efficiently to prepare food items.
- Collaborated with team members to restock inventory and minimize product waste.
- Assisted in training new associates on operational procedures and safety practices.
- Monitored product freshness and rotated stock to maintain quality standards consistently.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Enhanced customer satisfaction by providing exceptional service and accurately fulfilling deli orders.
- Assisted with maintaining an appealing deli display, showcasing fresh products and enticing customers to make a purchase.
- Developed strong rapport with regular customers, fostering loyalty through personalized service and attention to detail.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
Package Handler
FedEx Ground PH
Olive Branch, MS
11.2023 - 04.2024
- Heavy lifting
- Utilized scanning systems to track package movements throughout the facility.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained cleanliness and organization of work area to promote safety standards.
- Proved successful working within tight deadlines and a fast-paced environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Sorted and organized packages for efficient processing and delivery.
Deli Associate/Customer Service
Ingles Markets
Ellijay, GA
05.2023 - 07.2023
- Implemented efficient workflows to enhance service speed during peak hours without compromising quality.
- Prepared a variety of deli products, including sandwiches, salads, and specialty items.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Supported store operations by adhering to proper food handling procedures and sanitation guidelines at all times.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Contributed to positive customer experiences by promptly addressing concerns and providing knowledgeable product recommendations.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Provided support during busy periods by quickly stepping into different roles within the deli department as needed.
- Created appealing food arrangements for party trays and specialized orders.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Assisted in training new associates on operational procedures and safety practices.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
Education
High school diploma -
Noxubee County High School
Macon, MS07.2023
Skills
Sanitation procedures
Attention to detail
Customer service
Time management
Problem-solving
Painting and finishing
Decision-making
Team collaboration
Multitasking and organization
Adaptability and flexibility
Safety
Verbal and written communication
Strategic planning
Timeline
Car Detailer/Washer
Harper Auto Wash
10.2025 - 12.2025
Contractor
PeopleReady
07.2025 - Current
Deli Associate/Customer Service
Ingles Markets
11.2024 - 05.2025
Package Handler
FedEx Ground PH
11.2023 - 04.2024
Deli Associate/Customer Service
Ingles Markets
05.2023 - 07.2023
High school diploma -
Noxubee County High School