ANA CECILIA TORRES
Anzures, Mexico City
Summary
Knowledgeable recruiter with proven record in talent acquisition and candidate placement. Successfully managed end-to-end recruitment processes, consistently aligning candidates with organizational needs. Demonstrated expertise in sourcing strategies and candidate evaluation.
Overview
4
4
years of professional experience
Work History
TA Ops Coordinator
Warner Bros. Discovery
01.2023 - Current
- Support in the operational area of Talent Acquisition (pre-employment, pre-onboarding, onboarding, creation and sending of offer letters)
- Improve the candidate experience throughout the entire recruitment process, ensuring compliance with the needs and expectations of internal and external customers
- Optimize operational processes for interviews and job offers
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
- Handling the creation and release of purchase orders
- Support in the translation of our website into Spanish
- Constant participation in market research that helps us to evaluate the EVP strategies of competitor companies
- Active participation in different ERGs (Employee Resource Groups) such as Pride and Women of Warner
- Collaboration in integration and orientation activities for new employees
- Help the TA team with recruitment for Chile, Mexico and Colombia
- Achievements: Grow day by day my internal networking generating trust among the company's collaborators, develop an internal process to work on offers in volume at regional level, be a direct and constant support to the talent team to attract the best talent
- Entered data, generated reports, and produced tracking documents.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Sr. HRBP Chile
Warner Bros. Discovery
01.2024 - 06.2024
- Serve as primary contact for employee inquiries, providing guidance and support on HR policies and procedures
- Support the implementation and optimization of HR projects and initiatives in collaboration with stakeholders
- Prepare and provide analysis and reports on various HR issues
- Onboarding management; communications to be made with managers, new hires and teams involved, as well as management of related terminations/suspensions
- Partnered with department heads to address staffing needs, optimizing talent acquisition efforts.
- Design strategies and projects related to the connection between Human Resources and the rest of the company's areas, and carry them out
- Management and activation of projects that integrate cultural values into day-to-day business activities
- Management of roles and profiles on the organizational structure of the business units
- Achievements: Having been selected for an international project at WBD, which took me to work outside my country, I significantly expanded my understanding of the Human Resources department as well as work labor in Chile
- I work closely with operational and TV talent areas, gaining a deep understanding of their cultures and needs
- I implemented effective engagement strategies to encourage a loyal and respectful company culture, as well as to improve talent retention
- Ensured compliance with employment laws and regulations through thorough audits of policies, procedures, and documentation practices.
- Improved employee engagement scores by leading initiatives focused on communication, recognition, and professional development opportunities.
- Managed complex employee relations issues with discretion and sensitivity, maintaining positive work environment while resolving conflicts efficiently.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Recruiter
Landing
08.2022 - 12.2022
- 360 recruitment process
- Partnership with university job boards
- Improved employee retention rates through thorough candidate screening and interview techniques.
- Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
- Negotiated competitive salary packages with candidates, resulting in successful offers and acceptances.
- Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- High volume recruitment
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Drive to the full cycle offer (internal approvals, extensions & negotiation)
- Leveraged LinkedIn recruiter tool to broaden network connections and identify passive candidates.
- Onboarding process and management of new hires
- Organizational development
- Supplier prospecting and negotiation with suppliers
- Achievements: Successfully recruited and onboarded a significant number of new profiles essential for the company’s operations during its launch in Mexico
- Conducted market research projects that contributed to employee retention
- Implemented sourcing strategies to discover top talent in competitive markets.
- Monitored recruitment metrics to identify areas for improvement and implemented changes accordingly.
- Conducted comprehensive reference checks to ensure the credibility of potential hires before extending offers.
- Organized job fair events that attracted diverse talent pools, increasing the company''s reach within local communities.
People & Culture Intern
Discovery Networks
10.2021 - 08.2022
- Support in recruitment and selection
- Drive to the full cycle offer (internal approvals, extensions & negotiation)
- Contribution in personnel administration
- Creation and follow-up of purchase orders and invoicing
- Promote and contribute to internal communication
- Deal and search for suppliers
- Creation of university partnerships
- Development of onboarding
- Leadership in the execution and implementation of Nom-035
- Member of ERG PRIDE to promote and drive diversity within the organizational culture, as well as information and participation in inclusion enrichment programs and events
- Achievements: I had the opportunity to learn the different human resources aspects, I had great exposure with managers from different areas and I was able to handle personnel administration
- Sorted and organized files, spreadsheets, and reports.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
HR Intern
ClarkeModet
06.2021 - 10.2021
- Handle personnel administration activities: admission documents, updates, offer letters, request for personal documents
- Recruitment and selection
- Drive to the full cycle offer (internal approvals, extensions & negotiation)
- Assisted with writing job postings and job descriptions for boards.
- Posted job openings, screened resumes and scheduled interviews to fill positions with qualified candidates.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Make and promote internal communication on a variety of topics
- Search for vendors
- Handling of the complaint mailbox regulated by external auditors for the care and attention of the work environment
- Onboarding process
- Planning and follow-up of activities and internal dynamics necessary for the NOM035
- Achievements: First contact with Human Resources, I performed recruitment of middle and high levels in legal departments, working with databases, I led the Nom035 and Nom0025 project
- Aided in updating job descriptions regularly, keeping them relevant to current market trends and organizational needs.
- Recorded employee complaints and helped resolve conflicts to address issues quickly and promote healthy work environments.
- Created and updated tracking spreadsheets using MS Excel.
Intern
Repro 3:16
01.2021 - 06.2021
- I did a professional internship at Rempro 3:16 printing company, carrying out a project to detect training needs, identifying areas for improvement in the company and its areas
- Sorted and organized files, spreadsheets, and reports.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Conducted regular reviews of operations and identified areas for improvement.
- Developed effective improvement plans in alignment with goals and specifications.
Education
PSYCHOLOGY - Bachelors Degree in Psychology
UNIVERSIDAD LA SALLE
08-2022
Skills
- Conflict Resolution
- Excellent Communication Skills
- Troubleshooting
- Listening Skills
- Responsible
- Leadership skills
- Emphatic
- Teamwork
- Project Coordination
- Discretion and Confidentiality
- Time Management
- Full cycle recruiting
Highlightedskills
- Conflict Resolution
- Excellent Communication Skills
- Troubleshooting
- Listening Skills
- Responsible
- Leadership skills
- Empathic
- Teamwork
Personal Information
Title: Psychologist
Volunteerandexchange
- 2019, AIESEC Costa Rica
- 2018, Rotary - Estambul Turquía
- 2014-2015, Toronto, Canadá
Languages
English
Advanced (C1)
Timeline
Sr. HRBP Chile
Warner Bros. Discovery
01.2024 - 06.2024
TA Ops Coordinator
Warner Bros. Discovery
01.2023 - Current
Recruiter
Landing
08.2022 - 12.2022
People & Culture Intern
Discovery Networks
10.2021 - 08.2022
HR Intern
ClarkeModet
06.2021 - 10.2021
Intern
Repro 3:16
01.2021 - 06.2021
PSYCHOLOGY - Bachelors Degree in Psychology
UNIVERSIDAD LA SALLE
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