Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ana Karen De La Luz Garnica Marquez

León,GUA

Summary

I bring a positive attitude and excellent interpersonal skills, well-suited for talent acquisition roles.

As a customer Service representative I developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively.

I have strong analytical, communication, and teamwork skills, with proven ability to quickly learn and adapt to new environments.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Alorica
2024.07 - Current

Physical Therapist

Private Practice
2023.09 - Current

Care Taker

Private Practice
2022.01 - 2023.08

Education

Diploma - First Aid

Enes UNAM
León, Guanajuato, Mexico
2025-12

Course - Digital Marketing

Hudson County Community College,
New Jersey
2023-05

Course - English Language

University of California Los Angeles UCLA
Los Angeles California
2022-10

Bachelors - Physical Therapy

ENES UNAM
León, Guanajuato, Mexico
2020-12

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Problem resolution
  • Adaptability
  • Basic digital skills (Microsoft, google,)
  • Bilingual (Spanish, English)

Timeline

Customer Service Representative

Alorica
2024.07 - Current

Physical Therapist

Private Practice
2023.09 - Current

Care Taker

Private Practice
2022.01 - 2023.08

Diploma - First Aid

Enes UNAM

Course - Digital Marketing

Hudson County Community College,

Course - English Language

University of California Los Angeles UCLA

Bachelors - Physical Therapy

ENES UNAM
Ana Karen De La Luz Garnica Marquez