Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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ANA PATRICIA HINOJOSA

San Antonio,SLP

Summary

Real Estate Broker and Property Management Specialist at Argo Real Estate, recognized for enhancing client satisfaction through exceptional communication and collaborative negotiation techniques. Proven track record in maximizing property value and reducing operational costs, leveraging strong financial management skills to drive successful outcomes in real estate transactions.

Professional with strong expertise in real estate transactions and client relations. Proven track record in negotiation, market analysis, and property management. Strong focus on team collaboration, adaptability, and delivering results. Skilled in communication, contract negotiation, and strategic planning, valued for reliability and flexibility.

Overview

25
25
years of professional experience

Work History

Real Estate Broker & Property Manager

Maud Watson Properties
01.2014 - Current
  • Enhanced client satisfaction by providing exceptional customer service and addressing their needs promptly.
  • Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.
  • Negotiated purchase contracts and lease agreements to establish maximum value for clients.
  • Assisted with the preparation of financial statements and reports for management review, ensuring accuracy and timely submission.
  • Worked closely with risk management teams in order to minimize potential losses while maximizing gains for our customers.
  • Cultivated lasting relationships with past clients through consistent follow-up contact to support their ongoing real estate needs or concerns.
  • Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
  • Negotiated real estate contracts to navigate transactions between buyers and sellers.
  • Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Collaborated with mortgage brokers, attorneys, and other stakeholders to expedite processes while maintaining clear
  • Increased tenant satisfaction by promptly addressing maintenance issues and implementing property improvements.
  • Facilitated tenant move-ins and move-outs smoothly by coordinating schedules, inspections, and required documentation.
  • Enhanced property value by overseeing renovations, upgrades, and aesthetic improvements to units and common areas.
  • Implemented preventative maintenance programs to reduce future repair costs and extend the life of building systems.
  • Resolved conflicts between tenants amicably using tactful communication skills and fair mediation practices.
  • Coordinated with legal counsel as necessary to enforce lease terms or initiate eviction proceedings when warranted.
  • Ensured compliance with local regulations and laws, minimizing risk of legal disputes or fines.
  • Coordinated routine inspections to maintain safety standards, address potential hazards, and identify areas for improvement.
  • Ensured prompt response times for emergency situations by establishing a reliable network of contractors on call 247.
  • Streamlined rent collection process for timely payments and reduced late fees.
  • Reduced operating expenses with efficient budget management and cost-effective vendor negotiations.
  • Boosted referral business by establishing a strong network of professional contacts in the real estate industry.
  • Increased overall office productivity by implementing streamlined systems for client management, lead tracking, and transaction coordination.
  • Utilized advanced CRM tools to manage client interactions and stay organized, enhancing client communication.
  • Facilitated smooth closings, coordinating with all parties involved to ensure seamless transaction.
  • Appraised property values and assessed buyer income to determine feasibility of offer success.
  • Coordinated rental agreements for single family home properties, keeping occupancy high and helping renters find suitable spaces.
  • Improved overall property appeal through regular landscaping upkeep, exterior maintenance projects, and attractive curb presence enhancements.
  • Developed strong relationships with tenants through clear communication, empathetic problem-solving, and attentive customer service.

Administrative Manager

Panamericana De Patentes Y Marcas
06.2000 - 12.2013
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
  • Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
  • Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
  • Organized and updated databases, records and other information resources.
  • Created organized filing system to manage department documents.
  • Created reports, presentations and other materials for executive staff.

Education

Real Estate Broker License - Business

Real Estate License
San Antonio, Texas
01-2020

Masters in Finance And Accounting - Business

Instituto Autonomo De Mexico
Mexico City, Mexico
06-1999

Bachelor of Arts - International Relations

Universidad Iberoamericana
Mexico City, Mexico
06-1996

Skills

  • Strong communication, organization, problem-solving, financial management, and knowledge of landlord-tenant laws
  • Collaborative negotiation techniques
  • Market research
  • Contract negotiation
  • Sales and client satisfaction

Accomplishments

  • Moved from Mexico City to San Antonio Texas in 2014 and started a new career in real estate. Able to manage business by commuting between San Antonio, Tx and Mexico City.
  • Conducted the sales and sales transactions of over 200 residential properties
  • Oversaw property management residential family properties totaling over 170 individual units.
  • Implemented systems, policies and software to achieve best efficient results
  • Built strong relationships with vendors, agents, Title companies, clients and customers

Languages

Spanish
Bilingual or Proficient (C2)

Timeline

Real Estate Broker & Property Manager

Maud Watson Properties
01.2014 - Current

Administrative Manager

Panamericana De Patentes Y Marcas
06.2000 - 12.2013

Real Estate Broker License - Business

Real Estate License

Masters in Finance And Accounting - Business

Instituto Autonomo De Mexico

Bachelor of Arts - International Relations

Universidad Iberoamericana
ANA PATRICIA HINOJOSA