Ana Alicia Fuentes Ibarra
Summary
Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Orthodontic Practice Manager
Clinica dental ROE
Obregón, Sonora.
01.2024 - Current
- Manage the daily operations of an orthodontic practice, including staff scheduling, budgeting, accounting, marketing and customer service.
- Established relationships with other healthcare providers to expand referral networks.
- Assisted in resolving customer complaints in a professional manner while adhering to company standards.
Lead Dental Assistant, Virtual Assistant
Endodoncia Especializada
Obregón, Sonora.
01.2020 - 01.2024
- Managed incoming calls from patients regarding appointments or inquiries about services offered.
- Tracked inventory levels of dental materials, tools, and equipment to ensure sufficient stock was always available.
- Instructed patients on proper oral hygiene techniques and post-operative care.
- Organized patient files electronically within the practice management software system.
Education
Orthodontics - Health
Universidad Latinoamericana
Ciudad De México, México12-2023
General Dentist - Health
Universidad Durango Santander
Obregón, SonoraSkills
- Customer service
- Communication skills
- Positive Attitude
- Attention to detail
- Logical Thinking
- Learning Agility
- Teamwork
- Time Management
- Patient Care
Languages
Spanish
First Language
English
Advanced (C1)
C1
Certification
Invisalign Certificate
Must-have skills for Virtual Assistants, udemy.
TOEFL
Timeline
Orthodontic Practice Manager
Clinica dental ROE
01.2024 - Current
Lead Dental Assistant, Virtual Assistant
Endodoncia Especializada
01.2020 - 01.2024
Orthodontics - Health
Universidad Latinoamericana
General Dentist - Health
Universidad Durango Santander