Ana Angelica Rodriguez Aguilar
San Diego
Summary
Dynamic and dependable professional with a friendly demeanor, honed at NMS. Proven ability to enhance operational efficiency through effective organization and teamwork. Skilled in maintaining high cleanliness standards and delivering exceptional customer service, contributing to guest satisfaction and a welcoming environment. Adaptable and calm under pressure, ready to tackle challenges in fast-paced settings.
Overview
11
11
years of professional experience
Work History
Employee
NMS
02.2024 - 03.2025
- Adapted quickly to dynamic work conditions.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Enhanced efficiency by organizing cleaning supplies for easy access during shifts, reducing wasted time searching for items.
Housekeeper
Town and Country Hotel
04.2021 - 01.2024
- Sanitized restroom surfaces and floors to maintain hygiene.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Housekeeper
La Valencia Hotel
07.2014 - 10.2018
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Proactively tackled small maintenance problems, leading to less frequent necessity for deep cleanings.
- Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
Education
High School Diploma - Business Administration
CECYT PREPARATORIA
Tijuana B.C07.2006
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Organization and time management
- Calm under pressure
- Dependable and responsible
Timeline
Employee
NMS
02.2024 - 03.2025
Housekeeper
Town and Country Hotel
04.2021 - 01.2024
Housekeeper
La Valencia Hotel
07.2014 - 10.2018
High School Diploma - Business Administration
CECYT PREPARATORIA
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