Ana Daniela Vargas Mendoza
Ciudad Juárez,CHH
Summary
Successful human resource candidate with expertise in employee recruitment, training and inductions. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and experienced in the elaboration and introduction of processes and work manuals.
Overview
2
2
years of professional experience
Work History
Business Developer
DMD Custom Crates And Boxes
10.2023 - 07.2024
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
- Delivered presentations at industry conferences, raising company profile and attracting potential clients.
- Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
- Negotiated contracts with key stakeholders, resulting in favorable terms for the company and long-term partnerships.
- Managed a portfolio of accounts, ensuring timely delivery of products/services while maintaining high levels of customer satisfaction.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
General Manager of Operations
Krepp Crepas Y Café
02.2023 - 10.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee evaluations, and contract details.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Talent Acquisition Specialist
Caseem SA De CV
06.2022 - 10.2022
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
- Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
- Developed strong talent pipelines by utilizing various sourcing techniques, including social media, job boards, and networking events.
- Utilized social media platforms to source potential candidates and build pipeline of qualified talent.
- Developed and maintained strong working relationships with executives, HR team, and hiring managers to foster partnerships that produced consistent results.
Education
Master in Human Capital Management - Business Administration And Management
Instituto Suizo
Puebla, Puebla05.2023
Bachelor of Tourism Studies -
Universidad Autónoma De Cd. Juárez
Cd. Juárez, Chih.11.2020
Skills
- Strategic Planning
- Customer service and support
- Customer Relationships
- Training and mentoring
- Relationship building and rapport
- Prospect targeting
- Performance Goals
Languages
Inglés
Español
Hobbies and Interests
- Captación
- Capacitación
- Retención
Timeline
Business Developer
DMD Custom Crates And Boxes
10.2023 - 07.2024
General Manager of Operations
Krepp Crepas Y Café
02.2023 - 10.2023
Talent Acquisition Specialist
Caseem SA De CV
06.2022 - 10.2022
Master in Human Capital Management - Business Administration And Management
Instituto Suizo
Bachelor of Tourism Studies -
Universidad Autónoma De Cd. Juárez