Ana Isabel Pérez Navarro

• Manage and implement actions for the UNHCR Darien Field Unit including development and management projects.
• Led a protection strategy for the people we protect and mixed movements by propose, adapt and coordinate the implementation plan and fundraising proposals including protection strategies (MHPSS, legal assistance, local integration and community-based protection)
• Developed a protection border strategy to assist refugees, migrants, and host communities to achieve social integration.
• Co-led the migration and protection roundtable for UN agencies and organizations to coordinate with Government stakeholder.
• Developed the analysis, information and draft on access to education, medical care, career opportunities for spouses, livelihoods, and monthly living expenses to classify Meteti Hardship Duty Station.
• Initiated MHPSS activities with UNCHR partners and other UN agencies and counterparts within the reception centres and refugees' settlements, using “Learn to play guiding tools” and Legos, with activities for children an women.
• Represent UNHCR, as HoF and protection officer in external an internal engagement in workshops, panels, trainings, meetings, engagement, and events.-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.

• Led a strategy for local integration and protection of asylum seekers and refugees in shelters, coordinated with UNHCR MFT to launch a plan for shelters protection and integration strategy ro respond to migrants and asylum seekers needs.
• Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
• Led a strategy for local integration and protection of asylum seekers and refugees in shelters. Contribute to the UNHCR MFT by coordinating actions to support shelters with a training plan, part of the Shelters Strategy for Mexico's CO in response to central north American and Venezuela flux of asylum seekers and migrants.
• Delivered an integration strategy for asylum seekers and refugees in Mexico City, coordinated with ILO, IOM to implement the UN-Migration Multi-partner Trust Fund in Mexico and Chile. Directed the Local Integration Mexico's City Roundtable comprised of thirteen local government and civil society actors, generating a route to access education and employment for refugees and asylum seekers in Mexico City.
• Optimized the local integration strategy for refugees by strengthening relations with various stakeholders, such as commercial chambers, private sector, and organizations to promote asylum seekers and refugees recruitment into formal employment.
• Initiated the strategy and implementation of the “complementary pathways for employment” with Australian, and Canadian organizations.

• Managed the Durable Solutions and community-based protection. Direct a strategy to guarantee access to education, employment, and vocational training for refugees to achieve equal opportunities within the host community.
• Led the local integration and peaceful coexistence strategy for the Tapachula sub office during the peak years of influx of refugees and asylum seekers, working simultaneously on local outreach with the private sector and local authorities to generate economic opportunities for refugees and mitigate xenophobic backlash, and on a strategy for internal relocation that grew to become a highly successful program via which over 24 000 refugees have been supported to reach a durable solution in Mexico.
• Oversewed the registration unit and conducted registration and protection interviews.

• Co-developed and implemented an educational tool for the "Zapopan Rifa" program, bringing fun activities to the youth groups in San Juan Ocotán, one of the municipality's most dangerous areas, that consisted of young men and women who had been gang members and ranged in age from 12 to 30. Rap lyrics and graffiti art are used by participants to express themselves through the application of human development curricula.
• Managed multiple projects simultaneously, ensuring timely completion and adherence to budget constraints.
• Delivered impactful presentations to stakeholders, highlighting key program achievements and outcomes.
• Collaborated with cross-functional teams to develop comprehensive program strategies and plans.

• Evaluated SOJPAE needs and expectations, establishing clear goals for each consulting engagement.
• Created and developed detailed work plan to meet deadline.
• Completed a comprehensive evaluation of the organization's capabilities, both programmatically and financially, by going over all relevant documentation and data from the departments of human resources, accounting, programs, finance, audit, administration, M&E, and statutes.
• Data analysis and recommendations for improving SOJPAE's capacity building were developed through a comprehensive report that included a check list containing all the papers that the Assembly required to consider.

• Collaborated with cross-functional teams at UNDP to successfully deliver comprehensive solutions to improve implementation of the reintegration and rural development program.
• Evaluated UNDP's partners' capacities in finance, administration, accounting, human resources, audit, program monitoring, and evaluation, including Ministries, Civil Society, and other Institutions. Gathering information, analyzing each partner's checklist, and doing a general analysis in order to provide UNDP with recommendations for partners' capacity building and the selection of the most suitable NGOs to collaborate on the Reintegration and Rural Development Program.
• Assigning each partner a risk rating based on their programmatic and financial capability.
• Throughout my consultative assignments with the UN in Burundi (BNUB), I was asked to attend UNCT meetings in order to submit all assessments and recommendations to the local government and important implementing partners.

• Collaborated with cross-functional teams to successfully deliver comprehensive solutions for the program.
• Directed, planed and implemented an assessment strategy for UNDP's partners' capacities in finance, administration, accounting, human resources, audit, program monitoring, and evaluation, for capacity building for Ministries, Civil Society, and other Institutions.
• Delivered a capacity building plan for all partners collaborating on the Reintegration and Rural Development Program, ranking each partner a risk rating based on their programmatic and financial capability.

• Implemented best practices to optimize partners organizational performance, leading to improved programme and operational efficiency.
• Delivered an evaluation approach to evaluate UNFPA's current and potential partners.
• Streamlined and applied the IPCAT approach to improve the overall assessment of over 50 implementing partners' financial, administrative, and program management capabilities as part of the maternity and childcare project to promote midwifery, as well as the youth and HIV prevention program. Meetings, interviews, presentations, and workshops were held to conduct assessments and provide the overall findings and recommendations for increasing partner capability.
• Individual and aggregated reports for all assessments, analyses, and conclusions were created following a final presentation, risk classification, and partner recommendations.
  Delivered an evaluation plan for assessing UNFPA's current and potential partners.
• Improved overall assessment for over 50 implementing partners based on their capacity for financial, administrative, and program management

• Through a UNICEF-funded child protection initiative, we developed a plan to examine the social performance of DUKUZE, a microfinance institution that distributes loans in Bujumbura and Gitega. To better understand the viability and social betterment of foster families, as well as the benefits of education grants, a research study was undertaken in Bujumbura and Gitega through participatory evaluations with beneficiaries of DUKUZE's loans.

• Directed and enhanced a plan and implemented assessments to all UNICEF implementing partners from child protection, WASH, education, social policies, c4d, health & AIDS programs, M&E, regarding their HACT (Harmonized Approach to Cash Transfer) compliance, in as their risk capacity in was qualified regarding their financial, administrative, and programmatic qualifications.
• Generated individual reports for each partner with recommendations for capacity building for "good HACT practices" for partners.
• Participation and contribution to UNCT, advised the Representative during the meetings to implement the ONE UN initiatives and collaboration leading among the other UN agencies.
• Co-led missions coming from the Strategy an politic division at HQ, NY.

• Delivered an update of UNICEF Angola's internal procedures optimized and identified areas for developing SOPs , including Risk Profile, Audit Reports, Peer Reports.
• Led and conducted training to key staff and developed sessions to strengthen SOPs with simple flowcharts and dynamic activities based on "learn to play approach".
• Optimized six important Standard Operating Procedures for HR, including documents, procedures, flowcharts, and training tools.
• Spearheaded an UNICEF SOP's workshop for partners and key counterparts.

As agreed within UNICEF and Resident Coordinator, this consultancy was allowed to be conducted for two weeks during my contract UNICEF, since it was a priority for the UN system in Angola.

• Directed a survey of all international and national UN staff in Luanda to gather information on access to education, medical care, career opportunities, livelihoods, and monthly living expenses.
• Delivered an analysis and investigation on the cost of living in Luanda, analyzing clinics, schools, supermarkets, and other critical areas to identify hardship.

• Directed and developed an analysis based on Kixi Credito survey to 100 beneficiaries, and delivered an evaluation report, based on the existing and available data and information of Kixi Credito towards its social goals.
• Delivered recommendation to change policies, guidelines, and standards to achieve the social mission of the Microfinance Institution.

• Developed a Risk Profile and a Risk Control Library to report to the Office of Internal Audit (OIA) through unit groups discussion, operational & program analysis, and sessions with management to compile all risks, opportunities and possibilities.
• Delivered a final report and directed a workshop with UNICEF management to design an ERM Action Plan for the Angola Country Office.

• Designed and implemented a work plan to assess implementing Partners regarding their Financial Management Capacity for the Harmonized Approach to Cash Transfers (HACT), for UNDP CO in Luanda, Angola. Global fund, Good Governance and the Mine action for sustainable development were included.
• Achieved the assessments of UNDP Implementing Partners (IP) to provide and overall scrutiny of their capacity to manage cash flow, staffing, accounting policies and procedures, internal and external audits, monitoring, and reporting systems.
• Generated final reports and recommendations to assist UNPD and partners to elaborate their annual strategy to improve financial management capacity. Designed capacity building recommendations, materials, and conducted spot-checks.
• Preparation of HACT training for the United Nations staff in Angola.
• Initiated one UN actions, as part of the HACT Task Force for UN Angola Country Office, by preparing HACT training, and participated in the HACT manual for the United Nations staff in Angola.
• Co-led meetings with the Angolan Government to implement HACT in the Country and presented proposals for the capacity reinforcement in UN financial and program procedures.

• Established new client relationships by conducting thorough needs assessments during initial consultations.
• Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
• Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
• Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
• Facilitated presentation and recommendation of services by optimizing client relationships.
• Analyzed clients'' risk tolerance levels, developing customized investment portfolios that aligned with their personal objectives.

• Once a week, I volunteered for the psychosocial support department of the Mesón de la Misericordia Organization for people with HIV and AIDS, to carry out activities with a right to play focus.
• Participated and contributed within the children's safe space, with recreational and human development activities.
• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Worked closely with management to provide effective assistance for specific aspects of business operations.

• Served as a liaison between multiple departments (education, communication, fundraising and field offices) during the planning process, fostering collaboration and clear communication channels among diverse teams working towards shared objectives.
• Developed and managed project management of grants and delivered narrative and financial reports.
• Developed awareness projects (“The Millennium Development Goals”; "Actions for life: water for the children of Equatorial Guinea" in the World Water Exposition in Zaragoza, Spain).

• Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
• Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
• Developed personal rapport with each client to maintain customer loyalty and establish long-term accounts.
• Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
• Developed comprehensive financial plans for clients to achieve short-term and long-term goals.

• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Scheduled office meetings and client appointments for staff teams.
• Designed publications for newspapers, magazines and posters.