Ana Jazmin Rodriguez
Juárez, Chih.
Summary
Passionate Interpreter offering language experience to bridge communication gaps for better understanding and productivity. Employs empathic, mindful approach to avoid potential conflicts caused by lack of cultural knowledge. Operates well in online scenarios, facilitating conversations despite geographical limitations.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Video Remote Interpreter (VRI)
Datamark
08.2023 - 10.2023
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Communicated with clients to understand interpreting needs and provide best service possible.
- Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
Bilingual Sales Consultant
SEPEMA
08.2022 - 06.2023
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Informed customers of promotions to increase sales productivity and volume.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Video Remote Interpreter (VRI)
Datamark
12.2021 - 07.2022
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
- Maintained message content, tone, and emotion as closely as possible.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Over the Phone Interpreter (OPI) and VRI
DATAMARK
01.2014 - 06.2014
- Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
- Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
- Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
- Maintained message content, tone, and emotion as closely as possible.
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
Education
High School Diploma -
Lincoln High School
Lincoln, Nebraska2007
Skills
- Client Support
- Spanish- English Fluency
- Client Confidentiality
- Note-taking Techniques
- Language Proficiency
- Active Listening
- Ethical Codes Adherence
Languages
English
Timeline
Video Remote Interpreter (VRI)
Datamark
08.2023 - 10.2023
Bilingual Sales Consultant
SEPEMA
08.2022 - 06.2023
Video Remote Interpreter (VRI)
Datamark
12.2021 - 07.2022
Over the Phone Interpreter (OPI) and VRI
DATAMARK
01.2014 - 06.2014
High School Diploma -
Lincoln High School
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