Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ana Karen Díaz Campos

Monclova

Summary

Dynamic professional with extensive experience in customer relationship management at Mrs. Mouse Vacations. Proven ability to adapt to change while excelling in travel booking and providing exceptional customer service. Skilled in clinical documentation and instrument sterilization, ensuring a seamless experience for clients and patients alike.

Overview

3
3
years of professional experience

Work History

Travel Agent

Mrs.Mouse Vacations
Monterrey
07.2024 - Current
  • Communicated with clients to understand their travel preferences and requirements.
  • Utilized booking systems to secure reservations and manage itineraries effectively.
  • Provided excellent customer service by addressing client inquiries and concerns promptly.
  • Ensured all reservations were accurately documented in agency's system prior to client departure date.

Dental Assistant

Dentimed
Monclova
11.2024 - 07.2025
  • Assisted dentists during procedures by preparing instruments and materials.
  • Maintained cleanliness and sterilization of dental equipment and workspaces.
  • Scheduled patient appointments and coordinated follow-up visits efficiently.

Dental Assistant

Duoestethic
Monclova
09.2022 - 07.2023
  • Collaborated with team members to enhance workflow efficiency in the clinic.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.

Education

Bachelor of Science - Dentistry

Universidad De Monterrey
San Pedro Garza García
08-2022

High School Diploma -

Instituto Cumbres Monclova
Monclova, Coahuila
06-2016

Bachelor of Science - Psychology

Universidad Autoónoma Del Noreste
Monclova, Coahuila

Skills

  • Customer relationship management
  • Booking systems
  • Adaptability to change
  • Travel booking
  • Chair-side assistance
  • Patient scheduling
  • Instrument sterilization
  • Customer service
  • Clinical documentation

Languages

Spanish
First Language
English
Upper Intermediate (B2)
B2

Timeline

Dental Assistant

Dentimed
11.2024 - 07.2025

Travel Agent

Mrs.Mouse Vacations
07.2024 - Current

Dental Assistant

Duoestethic
09.2022 - 07.2023

Bachelor of Science - Dentistry

Universidad De Monterrey

High School Diploma -

Instituto Cumbres Monclova

Bachelor of Science - Psychology

Universidad Autoónoma Del Noreste
Ana Karen Díaz Campos