Office 365
Ana Laura Araujo
Administrative Assistant
Ciudad De México
Summary
Dynamic individual with hands-on experience in Assistant and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
20
20
years of professional experience
Work History
Legal and Director Assistant
Bufete Roel Abogados
12.2008 - Current
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
- Facilitated client meetings and consultations, ensuring all necessary documentation was prepared and available for attorney review.
- Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
- Increased team efficiency by coordinating schedules, managing court dates, and ensuring timely filing of legal documents.
- Streamlined communication between legal team members, fostering collaborative work environment.
- Enabled successful case outcomes by accurately compiling and organizing evidence and supporting documentation.
- Communicated pertinent information to clients via phone, email, and mail.
- Researched statutes, decisions, legal articles, and codes.
- Created weekly, monthly, and quarterly expense reports.
Assistant Manager
Cámara De Diputados
09.2022 - 09.2024
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Used advanced software to prepare documents, reports, and presentations.
- Answered high volume of phone calls and email inquiries.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
- Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
- Improved team communication and collaboration through coordination of weekly meetings and distribution of agendas.
- Coordinated international travel arrangements, ensuring seamless logistics for executives attending global conferences.
- Managed complex calendars for senior executives to facilitate efficient scheduling and meeting planning.
- Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
- Enhanced executive productivity by managing email correspondence and prioritizing critical issues.
- Negotiated with vendors for cost savings, securing high-quality services at reduced rates.
- Updated and maintained confidential databases and records.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Worked with senior management to initiate new projects and assist in various processes.
- Coordinated events and worked on ad hoc projects.
- Volunteered to help with special projects of varying degrees of complexity.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Managing Director
Recubrimientos Y Adhesivos De La Laguna
03.2012 - 04.2013
- Optimized resource allocation for improved efficiency and profitability across all departments.
- Implemented robust financial controls and reporting systems, ensuring accurate forecasting and budget management.
- Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
- Promoted a culture of continuous learning by investing in employee development programs and resources.
- Championed adoption of remote work technologies, ensuring business continuity and employee wellbeing during challenging times.
- Led company through successful digital transformation, enhancing operational effectiveness and customer engagement.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Reported issues to higher management with great detail.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reduced operational risks while organizing data to forecast performance trends.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Instructor and Technical Support
Arsoba Consultores
08.2007 - 12.2008
- Promoted classroom safety, collaboration, and best practices.
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tested and evaluated students on materials presented in workshops and classes.
- Increased student participation via engaging lectures and assignments.
- Improved student performance by defining clear goals and communicating performance metrics.
- Tested students to assess progress and adapted learning plans in alignment with performance.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Reviewed class and student records to identify improvement opportunities.
- Mentored new teachers, sharing valuable insights and strategies for classroom success.
- Utilized multimedia resources to enrich learning experience and cater to visual and auditory learners.
- Adapted teaching methods and materials to meet students' varying needs.
English Teacher
Centro De Integración Educativa, A.C.
05.2005 - 07.2007
- Developed innovative lesson plans to engage students in English language learning.
- Prepared and implemented lesson plans covering required course topics.
- Increased student motivation by providing timely feedback and recognizing individual achievements.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Enhanced student comprehension by incorporating visual aids and hands-on activities in lessons.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Improved classroom management by implementing consistent routines and clear expectations for behavior.
- Attended department meetings to develop and update course curricula.
- Developed strong relationships with parents and guardians, fostering open communication regarding student progress and needs.
Education
Bachelor Of Laws - Law
Universidad Autónoma De México
Ciudad De México 01.2021
Teacher Degree - Bilingual Education
Coronet Hall
Ciudad De México 12.2010
Skills
Problem solver
Strong service focus
Ability to maintain and respect confidentiality
Ability to think strategically and contribute to developement of departament model
Methodical, organized and excellent atención to detail
Ability to manage a heavy work volume and meet deadlines in an extremely fast paced environment
Ability to undertake projects and produce quality and timely results
Self-starter, strong iniciative, confidence and ability to work with little guiadance
Possitive attitude
Ability to juggle severas tasks at once, to prioritize and manage own time
Collaborative team player
Flexible attitude: embaraces change, hard working, cost conscious and results driven
Software
Adobe Acrobat
Google Workspace
Adquira Marketplace
Timeline
Assistant Manager
Cámara De Diputados
09.2022 - 09.2024
Managing Director
Recubrimientos Y Adhesivos De La Laguna
03.2012 - 04.2013
Legal and Director Assistant
Bufete Roel Abogados
12.2008 - Current
Instructor and Technical Support
Arsoba Consultores
08.2007 - 12.2008
English Teacher
Centro De Integración Educativa, A.C.
05.2005 - 07.2007
Bachelor Of Laws - Law
Universidad Autónoma De México
Teacher Degree - Bilingual Education
Coronet Hall