Ana Laura Robles Chacon
Campestre-Lomas
Summary
Adept at enhancing business operations and customer satisfaction, I leveraged my expertise in business management and relationship building at Ganadera Appaloosa to significantly improve efficiency and client relations. My background includes pioneering agricultural solutions and streamlining small business practices, achieving notable increases in productivity and customer loyalty.
Overview
17
17
years of professional experience
Work History
Owner
Nuezara
01.2024 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
Agriculturist
Ganadera Appaloosa
01.2018 - 01.2024
- Conducted thorough research on crop varieties to select the most suitable types for specific growing conditions.
- Adapted farming practices to accommodate changing environmental conditions such as climate change or water scarcity issues.
- Reduced pest infestations by developing and executing integrated pest management strategies.
- Coordinated volunteer efforts on the farm to engage community members in hands-on learning opportunities related to agriculture.
- Enhanced farm productivity with the adoption of modern machinery and technology for planting, harvesting, and processing.
- Collaborated with fellow agriculturists to share knowledge, exchange ideas, and implement best practices.
- Maintained open lines of communication with local, state, and federal regulatory agencies to ensure compliance with all agricultural laws and guidelines.
Agricultural Assistant
Ganadera Appaloosa
01.2014 - 12.2017
- Improved crop yield by implementing effective planting and harvesting techniques.
- Collaborated with agronomists to develop effective pest management strategies for healthier crops.
- Actively participated in ongoing professional development programs to stay up-to-date on industry trends and technological advancements.
- Maintained farm equipment, ensuring proper function and longevity.
- Enhanced soil health by conducting regular soil tests and applying appropriate nutrients.
- Boosted overall crop quality by utilizing modern agricultural practices and technologies.
- Effectively managed time-sensitive tasks such as planting, fertilizing, and harvesting for optimal results.
- Educated farm staff on safety protocols, reducing workplace accidents and injuries.
- Optimized irrigation systems for efficient water usage and cost reduction.
- Contributed to sustainable agriculture practices by implementing effective waste management systems.
- Supported livestock health by administering vaccinations and providing proper nutrition.
- Examined livestock animals for signs of illness and injury.
- Irrigated farm soil and performed repairs and routine maintenance on pipes and pumps.
- Trained agricultural technicians and farm laborers in new techniques for optimized crop management.
Office Manager
Ganadera Appaloosa
04.2012 - 01.2014
Accounting Assistant
Ganadera Appaloosa
09.2009 - 12.2010
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Maintained strict confidentiality of sensitive financial data, protecting company integrity and privacy rights of individuals involved.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
- Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
- Improved cash flow management by closely monitoring accounts receivable, ensuring prompt collection of outstanding balances.
- Facilitated smooth financial audits by maintaining organized records and providing necessary documentation to auditors.
- Assisted in tax preparation, ensuring accurate and compliant submissions.
- Reduced late payments by implementing more effective accounts payable system.
- Supported financial strategy development with comprehensive market research and analysis.
- Handled day-to-day accounting processes to drive financial accuracy.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
Travel Agent
Mundo Sierra
06.2007 - 09.2009
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
- Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
- Organized group tours, coordinating logistics and accommodations to ensure a smooth experience for all participants.
- Assisted clients in obtaining necessary visas or other documentation required for international travel, navigating complex regulations efficiently to avoid delays.
- Generated repeat business through proactive follow-up with past clients, soliciting feedback on their experiences and offering tailored recommendations for future trips.
- Assisted clients with flight changes and cancellations to minimize travel disruptions.
Education
No Degree - Pecan Trees Managment
Nuez Pecana De Chihuahua
Chihuahua City, Chihuahua, Mexico07.2016
Bachelor of Science - Civil Engineering
Universidad Autonoma De Chihuahua
Chihuahua City, Chihuahua, Mexico08.2008
Skills
Customer Relations
Small business operations
Relationship Building
Verbal and written communication
Business Management
Accomplishments
- Collaborated with team of ten in the development of a four pecan tree orchids.
- Implemented and resolved the accounting system which led to updating of the companys bookkeeping that had been missmanaged for five years prior, which resulted in been up to date in taxes, clients invoices being paid in time and better cash flow.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Owner
Nuezara
01.2024 - Current
Agriculturist
Ganadera Appaloosa
01.2018 - 01.2024
Agricultural Assistant
Ganadera Appaloosa
01.2014 - 12.2017
Office Manager
Ganadera Appaloosa
04.2012 - 01.2014
Accounting Assistant
Ganadera Appaloosa
09.2009 - 12.2010
Travel Agent
Mundo Sierra
06.2007 - 09.2009
No Degree - Pecan Trees Managment
Nuez Pecana De Chihuahua
Bachelor of Science - Civil Engineering
Universidad Autonoma De Chihuahua
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