Ana Lidia Bazaldua Avila
Apodaca
Summary
I am a meticulous Project Manager and QA Lead renowned for optimizing operations, reducing costs, and maximizing efficiency in the insurance, annuities, and banking sector. My goal is always excels in coordinating and leading cross functional teams across multiple time zones, fostering a collaborative work environment that consistently delivers exceptional results, also to ensure successful outcomes within timelines and budgets
As QA Manager I will always make sure to integrate QA processes, ensuring high quality remains at the forefront through the project lifecycle.
In any of my roles I try to always inspire and guide my teams to get excellence, using great attention to detail and strong leadership skills, using agile methodologies, and QA practices to drive the company success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Jr. Project Manager
Enroutesystems
Monterrey, Nuevo León, Mexico
06.2023 - 05.2024
- Contributed to risk management efforts, identifying potential obstacles and developing mitigation strategies.
- Facilitated effective team meetings for sharing updates, discussing challenges, and brainstorming solutions.
- Delivered projects on time and within budget by consistently monitoring progress and adjusting plans as needed.
- Coordinated with cross-functional teams to resolve issues promptly and maintain project momentum.
- Handled risk management to reduce or avoid project cost escalations, delays and failures.
- Supported senior project managers in various aspects of project planning, execution, and closure activities.
- Assessed team performance regularly through evaluations while setting goals aligned with overall organizational objectives.
- Certified as Scrum Master.
- Prepared, maintained and distributed project reports to appropriate stakeholders.
- Enhanced project efficiency by implementing agile methodologies and streamlining processes.
- Served as a liaison between technical teams and business stakeholders, facilitating effective communication throughout the project lifecycle.
- Implemented continuous improvement measures based on lessons learned from previous projects to enhance future success rates.
- Participated in quality assurance efforts, reviewing deliverables for accuracy and adherence to specifications before client submission.
- Played a pivotal role in change management initiatives, assisting teams in adopting new tools or processes smoothly.
- Improved team collaboration through clear communication and timely feedback on performance.
- Identified and resolved risks to minimize project disruption.
- Generated weekly and monthly status reports for helpful progress tracking.
- Monitored and tracked project metrics and collected data to share with project members.
- Led team meetings to assess project progress and plan appropriately to meet delivery targets.
- Analyzed project performance data to identify areas of improvement.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Jr. QA Manager
TESTCo, Inc
01.2022 - 04.2023
- Working directly with clients at different industries, as high level description of my activities: - Doing assessment session with new clients.- Collaborating on TMMi/CMMi certifications of the company
- Leading testing teams (from 3 to 13 people) with different clients
- Implementing testing strategies, coordinating the implementation, working along with client stakeholders and providing the necessary improvements as per the client needs and requirements
- Reporting internally and to client overall project status ( staffing, budget, hours, metrics, etc) - Team monthly internal evaluations and career path follow up
- As a QA Manager also have worked hands on at different projects, using waterfall and agile methodologies and tools such as Jira, Confluence, Jenkins, HP ALM, Zephyr Scale, TestRail, Google tools suite
- Implementing testing strategies and also reporting operation status as per project needs.
QA Manager
Softtek
08.2018 - 01.2022
- Assessment on QA processes for CitiBanamex QA Direction -Resources estimate for QA Projects.-Staffing QA Team (onboard) for projects -Proposing solutions as per client needs from QA perspective -Client interaction and negotiation from estimates and staffing in order to reach client goals -Coordinate various QA projects at the same time -Direct reporting to Management to provide project overall status and escalate issues and dependencies Mitigation plans to support and solve issues and dependencies
- Assessment on automation test
- Organize and validate the completeness of requirements -Validate that all the inputs of data, environment, and apps access are ready before the execution starts
- Follow up on Test Lead activities Defect Management -Audit ALM as per validate the completeness of test deliverables to be uploaded on the tool
- Create Deliverables: Test Plan, Exit Report, UAT handoff, Daily execution report, getting approvals from management.
Senior QA Lead
Softtek
01.2016 - 07.2018
- Assessment on QA processes for CitiBanamex QA Direction -Resourcesestimate for QA Projects.-Staffing QA Team (onboard) for projects -Proposing solutions as per client needs from QA perspective -Client interaction and negotiation from estimates and staffing in order to reach client goals -Coordinate various QA projects at the same time -Direct reporting to Management to provide project overall status and escalate issues anddependencies Mitigation plans to support and solve issues and dependencies
- Assessment on automation test
- Organize and validate the completeness of requirements -Validate that all the inputs of data, environment, and apps access are ready before theexecution starts
- Follow up on Test Lead activities Defect Management -Audit ALM as per validate the completeness of test deliverables to be uploaded on the tool
- Create Deliverables: Test Plan, Exit Report, UAT handoff, Daily execution report, getting approvals frommanagement.
Education
Scrum Study
Scrum Master Certified
Monterrey, Nuevo León, Mexico04.2024
Bachelor of Science - Tecnologías de la Información
Universidad Autonoma de Nuevo Leon, FACPyA
San Nicolas de los Garza, N.L.12.2005
Skills
- PROACTIVE
- PROBLEM SOLVE ORIENTED
- AGILITY AND ADAPTABILITY
- DECISION-MAKING
- CONFLICT MANAGEMENT
- NEGOTIATION
- CRITICAL THINKING
- Project monitoring
- Risk Management
Languages
Spanish
Native
English
Advanced (C1)
Certification
Scrum Master Certified
Timeline
Jr. Project Manager
Enroutesystems
06.2023 - 05.2024
Jr. QA Manager
TESTCo, Inc
01.2022 - 04.2023
QA Manager
Softtek
08.2018 - 01.2022
Senior QA Lead
Softtek
01.2016 - 07.2018
Scrum Study
Scrum Master Certified
Bachelor of Science - Tecnologías de la Información
Universidad Autonoma de Nuevo Leon, FACPyA