Senior Program/Project Manager and Scrum Master with 15 years delivering complex, multi-country initiatives across Financial Services, Insurance, and Telecommunications. Expertise in program governance, Agile/Scrum/SAFe, core banking modernization, mainframe and cloud migrations, regulatory compliance (CFDI), and large-scale telecom implementations. Proven builder of high-performing teams, with strong stakeholder management, executive reporting, risk control, and end-to-end delivery.