Ana Patricia Mijangos Trejo

• Arranged travel accommodations for groups, couples, executives, travelers and special needs clients.
• Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
• Managed complex itinerary changes due to unforeseen circumstances without sacrificing customer satisfaction or incurring unnecessary expenses.

• Maintained a safe and functional facility by scheduling regular maintenance and repairs as needed.
• Facilitated smooth transitions between seasonal sports by coordinating closely with other managers on shared resources.
• Mentored staff members on best practices in sports management, fostering a culture of professional growth within the organization, and delivering schedules on time.

Strong teamwork skills and prioritize guests safety during on-board attractions and tournaments. I proactively offer assistance to my manager, often before they asked.

• Built relationships with customers to encourage repeat business.
• Solved customer challenges by offering relevant products and services.
• Generated new sales leads to achieve and exceed monthly sales goals.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.